Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Dropped of the adaptor with the laptop; did not receive adaptor when the laptop was picked up. Need to make another trip
Overall Positive experience. Had laptop fixed over holiday season. quoted 2-3 days, took over half a month to complete. Parts could have been ordered earlier, I thought the 'call to confirm repair' was pointless, s...
The laptop works and looks better than before! The new screen is simply better than the factory one that came with it.
Process took a long time. 3+ days just for diagnostics.
Excellent service. Friendly and knowledgeable.
Wow: Great service, staff knowledge, kept us in the loop, fast resolution.
Even though the screen was definitely doing something weird, they were not able to figure out why.
high level of customer service and excellent communication; my laptop was repaired within 24 hours, I couldn't be happier
No hassle or hype, ordered the part, laptop done before quoted date. Works perfectly and pricing very reasonable.
Great price! Free diagnostic! Friendly staff and helpful.
They first give me back my computer with a problem still going on. But they were very professional and fixed it properly the next day with no additional fees.
Congratulations on finding uBreakiFix, West Lansing’s leading destination for same-day computer repair. We strive to maintain low costs and high trust with our customers. This means that we prioritize loyalty; we want you to make uBreakiFix in West Lansing your go-to place for all repairs, not just for computers, but also iPhones, Androids, Google phones, tablets, and gaming consoles.
Our West Lansing store is one of over 500 locations across North America. We’ve served millions since our founder’s first iPhone screen replacement in 2009. One of the secrets to our success is that we listen to our customers, and do everything we can to make their experience a great one. Our West Lansing computer repair technicians use the same tech that you do and run into the same problems; we know what it feels like when your computer is in trouble, and we take pleasure in making things right again.
From the customer perspective, it’s rather obvious that no one likes to overpay for a service like a Mac repair when the device itself was already so expensive. We don’t want you to settle for inferior service, because we truly believe in the abilities of our West Lansing repair team. If you find a cheaper alternative nearby, let us know when you come in. We’ll do our best to not only match the price but beat it by $5.
Finding a place to trust with your PC or Mac repair can be a headache. Even though we have glowing reviews from customers old and new across various websites, both local to West Lansing and across the continent, we know that’s not always enough. That’s why we remove the guesswork entirely by fully backing each one of our repair sessions. When you get your computer repair done at uBreakiFix, we provide a 90-day warranty covering everything we repaired completely free to you.
uBreakiFix is proud to serve the community of West Lansing and employs the area’s most talented individuals. We never compromise on quality, and strive for transparency whenever possible. We start with a free diagnostics test before performing any repairs so we can discuss what needs to be done. All of our repairs are done in-store; they never leave the building, let alone West Lansing, and certainly won’t sit on a delivery truck for days at a time.
From simple fan replacements to a comprehensive Mac repair, we can handle just about any problem that you have. Leave the dirty work to us, so you can stop worrying and get back to your life.