Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
You took in a device no one else - including Batteries & Bulbs - would and fixed in 24 hours
They were very helpful and explained everything to me!
The crew at UbreakIfix on West Saginaw in Lansing were great. They were knowledgeable, courteous, and competent. I'll definitely go back to them if I have phone problems in the future. Can't thank them enough!
I drove from Jackson after work to push a software update to a Samsung s7 phone, you being the only ones that have this magical device in the surrounding area. I went to the wrong location and when I realized and ca...
Several repairs in a row and great work and quick.
We have had 4 phones fixed here and have been happy with each one! Reasonably priced.They call to update you if it takes a little longer then estimated. Definitely recommending them to all my friends!
They first give me back my computer with a problem still going on. But they were very professional and fixed it properly the next day with no additional fees.
Broken promises as to when it would be ready. 1.5-2 hours went to 5.25 hours and still another about 45 minutes before it was done. Need additional staff to meet (standard?) verbal time commitments.
The experience was great and quick! I feel very confident in their ability to repair my phone in the future. I also did not feel like anyone was trying to bulldoze me with their knowledge or up sales-which often h...
Fast friendly and working!
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
Are you having problems with your electronic devices? Come pay us a visit at West Lansing! Our friendly and helpful techs will assist you with any electronic repair. From iPhone glass replacement to water damage issues, we fix anything with a power button. Most repairs are completed the same day and all of our work is backed by a 90-day nationwide warranty. Smartphones, computers, and gaming consoles are all serviced by us at West Lansing. Your precious electronics are safe in our hands.
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!