The Best Reviews in the Industry
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
KAREN M. / Charlotte
They recognized my urgent need to have my laptop repaired and met the deadline. Thanks so much! That's why I always come to you when needed!
MARTIN V. / Foothills Mall
Trevor went above and beyond to help me
MICHALLE H. / Alexandria
Good service and nice staff.
GABRIEL G. / Liberty
The staff were extremely courteous and went the extra mile in fixing my device. when other outlets would not even go near the problem. Against the odds, they were able to restore my device so I could retrieve month...
ANN T. / Charlotte Midtown
Staff went above and beyond in diagnosing the problem and taking action to keep my computer functioning. Their hard work and kindness is much appreciated.
LINDA L. / Peoria
Great customer service. Did a great job on fixing my shattered screen.
SANDY K. / Millburn
I have a 1st Generation Google Pixel. After 3+ years of heavy use, the battery was running down quickly and forcing a full shut down of the phone at 50%. I stopped into the store on a Sunday, and walked out an ho...
JOHN D. / Lafayette
Prompt, professional, knowledgeable service
MELISSA B. / Peoria
Quick, friendly, knowledgeable service.
PATRICIA T. / Lynnhaven
I didn't like have to share my password which I had to remove sensitive data first.
JOSETTE P. / Gulfport
This is the second time I've been here. Apparently my husband doesnt know how to hold a phone! Really nice guy tho.
DAVID D. / Hudson
Could not fix the phone
You Come First
90 Day Warranty
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics.
Low Price Guarantee
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
We're Here for You
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Low Price Guarantee
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
How to match a uBreakiFix Repair Price to another retailer's price:
- Just request the price match right at the register while checking in a device for repair.
- Please remember, once the work order is printed and signed the price is not subject to change.
The following are guidelines and limitations:
- Price matching is only available for repair services listed on uBreakiFix.com
- The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 10 miles of the uBreakiFix location
- If the device you are seeking to repair is a repair service that uBreakiFix provides as an authorized service provider for an original equipment manufacturer, the local competitor must also be an authorized service provider and use original equipment manufacturer parts to repair the device
- We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec).
- We do limit quantities to one-per-customer, per repair, per day
Lowest Price Guarantee does not apply to:
- Repair Prices from auctions or retailers requiring memberships
- Prices from mobile repair providers, or any repair provider without a brick and mortar store front
- Repair services that uBreakiFix provides as an authorized service provider for an original equipment manufacturer unless the local competitor is also an authorized service provider for the same original equipment manufacturer
- Repair prices that are dependent on add-ons, other items, fees, or charges
- Bundle offers, instant rebates, mail-in offers, or offers that include financing
- Prices that require minimum purchases amount or quantity
- Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
- Repair prices that utilize damaged or used components
- Misprinted or inaccurate prices
