Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
First class service with great results!
Courtesy, Professionalism and they kept their promise!
Both people I met at the store (at drop off and pickup) were courteous and informative. Repair was perfect and reasonably priced. Kudos!
I person that helped me was fantastic! She helped with everything I asked. I am a old white guy . She made it fun and stayed very busy. Phone , other customers.. you better keep her.
Very honest and up front of what to expect and price before beginning
Staff was friendly and helped me make the best decision
Great communication and service
UBREAKIFIX exceeded my expectations. My device was ready when promised, the cost was exactly what was quoted and the staff was extremely polite from start to finish.
Timely service, friendly, professional. What more do can you ask for?
Quick service. Friendly staff.
Friendly staff and fast service. Along with reasonable prices, too.
Excellent customer service and quick turn around time. It took just under an hour! You can’t beat that.
We are uBreakiFix, Wake Forest’s premier same-day walk-in phone repair service. No matter what problem you’re having with your phone, we are happy to take a look. Every day, we handle phone screen repair, swapping out dead batteries, replacing faulty home buttons, and much more.
If you’re concerned about spending a long period of time without your phone, don’t be. Phone screen replacement is our fastest service with an average completion time of 20 minutes. Most other repairs take 30 minutes to an hour. We deal with water damage too, which is a longer process, and in the case of an unfixable device, we can attempt to salvage your data.
Who doesn’t like free? When you arrive at our store in Wake Forest, we’ll begin with crucial diagnostic tests that reveal the cause and effects of the damage done to your phone. This is particularly important when you are not sure what’s wrong, but have simply noticed strange behavior. You benefit from this by gaining a complete understanding of your phone’s condition.
After diagnosis, we’ll discuss options with you for moving forward and make sure you understand the situation fully. Honesty and transparency are important to us; we also repair computers, gaming consoles, and tablets, and hope to earn your loyalty as a customer. Once you’ve settled on what you want done for your phone repair, we’ll begin.
Your phone never leaves our store. We do all repairs on-site. When we’re not busy, we sometimes finish repairs ahead of schedule. If you wait in the building or provide us with an alternate phone number, we’ll let you know as soon as it’s done.
Many of our services, including cell phone screen repair for numerous models, begin under $100. We are authorized repair providers for Samsung and Google, and specialize in all top phone models, like the iPhone 8 and LG G8 Thinq. The parts we use for Samsung Galaxy and Google Pixel phones are OEM, and we can honor warranties from both companies.
Despite all of this, we still keep our prices low. Being the cheapest option in all areas that we service is the goal of uBreakiFix. One of the ways that we do this is by matching the price of cheaper advertised services from other businesses when customers show us their ad. If you’ve found one within 10 miles of our store in Wake Forest, bring it in for some savings. We’ll even give you another $5 off.
No matter what model or what service, your cell phone repair at uBreakiFix is covered by a 90-day warranty. We back both the quality of the components used in your phone repair and the labor done by our technician. If either is lacking in any way, let us know, and we’ll fix the problem. This warranty is valid at any uBreakiFix.