Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The repair took more than an hour longer than I was told it would take. Then when I needed to buy a case (like an Otterbox) for my newly repaired phone, the st9re was completely empty. No merchandise to sell at all...
You didn't fix what was broken, but you didn't charge me just to look at it either!
Quick appointment and service. Phone looks and works great.
Device looks as good as new. Perfect...
Fast service at a good price. My phone is like new again!
I was totally impressed with the service and the staff. Both were excellent and it was an hour before closing time! They didn't hurry me away, they courteously helped my need in my situation.
Awesome place. Owner stayed after store hours just to fix my screen. Great people!!
Great work done and in a timely manner. Also the fact that they were very honest and didn't charge me for items not needed. I thought the phone was going to need another speaker and ear piece installed because the...
excellent customer service
I would have given 5 stars but I wasn't notified properly that my phone was ready for pick up. They called and text the phone number that they had when I asked for an email when it was ready.
Sarena was very kind even with all the stress of working with the public in this trying time she seemed happy to be there The work was flawless and quick
Excellent service and repair is great!
We are uBreakiFix, Wake Forest’s premier same-day walk-in phone repair service. No matter what problem you’re having with your phone, we are happy to take a look. Every day, we handle phone screen repair, swapping out dead batteries, replacing faulty home buttons, and much more.
If you’re concerned about spending a long period of time without your phone, don’t be. Phone screen replacement is our fastest service with an average completion time of 20 minutes. Most other repairs take 30 minutes to an hour. We deal with water damage too, which is a longer process, and in the case of an unfixable device, we can attempt to salvage your data.
Who doesn’t like free? When you arrive at our store in Wake Forest, we’ll begin with crucial diagnostic tests that reveal the cause and effects of the damage done to your phone. This is particularly important when you are not sure what’s wrong, but have simply noticed strange behavior. You benefit from this by gaining a complete understanding of your phone’s condition.
After diagnosis, we’ll discuss options with you for moving forward and make sure you understand the situation fully. Honesty and transparency are important to us; we also repair computers, gaming consoles, and tablets, and hope to earn your loyalty as a customer. Once you’ve settled on what you want done for your phone repair, we’ll begin.
Your phone never leaves our store. We do all repairs on-site. When we’re not busy, we sometimes finish repairs ahead of schedule. If you wait in the building or provide us with an alternate phone number, we’ll let you know as soon as it’s done.
Many of our services, including cell phone screen repair for numerous models, begin under $100. We are authorized repair providers for Samsung and Google, and specialize in all top phone models, like the iPhone 8 and LG G8 Thinq. The parts we use for Samsung Galaxy and Google Pixel phones are OEM, and we can honor warranties from both companies.
Despite all of this, we still keep our prices low. Being the cheapest option in all areas that we service is the goal of uBreakiFix. One of the ways that we do this is by matching the price of cheaper advertised services from other businesses when customers show us their ad. If you’ve found one within 10 miles of our store in Wake Forest, bring it in for some savings. We’ll even give you another $5 off.
No matter what model or what service, your cell phone repair at uBreakiFix is covered by a 90-day warranty. We back both the quality of the components used in your phone repair and the labor done by our technician. If either is lacking in any way, let us know, and we’ll fix the problem. This warranty is valid at any uBreakiFix.