Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
I realize today that most communications "tech" is modern, and that the youth of today are more suited to understand and service these products. Most youth in service industries are not as pleasant as the young m...
outstanding customer service
Excellent customer service!
Fixed the problem same day and clearly communicated options and progress
The techs were super nice and helpful!
Polite, Fast, and great customer service!
It was soooo easy. No hassle, no making me jump through hoops. It was a good experience and I appreciated their quick repair.
knowledgeable, professional service
Friendly employees, competent, swift repairs.
Excellent job and amazing service! They even rented a movie for my 5 year old to watch while we waited. Totally unexpected and very grateful for yalls kindness!
Great Service !!! My phone looks brand new and couldn't be more please!! Thank you !!
I had multiple questions, answered all professionally. I had a working galaxy 9+ 2 hours later after it had taken a nasty fall.
If you have used a Samsung for any length of time, you know that their phones can be pretty amazing. The Samsung Fascinate, Samsung Impression, Samsung Galaxy S5, Samsung Vibrant T959, Samsung Flight a797, Samsung Galaxy S4 Mini, Samsung Galaxy Note 4, Samsung Gear, and Samsung Epic are a few of the models that we service. But the truth is that if it’s a Samsung, we’ll probably be able to fix it.
Start by visiting us
Bring your broken Samsung phone into our Fredericksburg store and we’ll do our best to repair it and quickly. To begin, we’ll run a free diagnostics test on it for you to find precisely what the problem is. If it’s been wet, we can run a water damage diagnostics too, just in case. After these tests, we’ll know how to get started.
We start fixing.
Our technicians are experts in so many aspects of phone technology. They’re capable of doing most fixes in house, including battery repair, button repair, glass repair, headphone jack repair, LCD replacement, and much more! Same day repair is our goal (if possible), though we’re sometimes able to do them in 30 minutes or less.
We offer you a 90-day nationwide warranty, so you know we believe in our work. In addition to that, we want to make sure that you get your phone fixed right the first time, so we have a price match guarantee for you.
If you’re anywhere near downtown Fredericksburg, we’re the place for you. But don’t fret, we’ve got locations elsewhere in Virginia, and all over the country. Simply stop by when you’re in the area of one of our stores. Or, if you’d like to plan more in advance, just give us a call and we’ll help you set up an appointment.
If you have any other questions, please feel free to give us a call and we’ll be more than happy to help you! Talk to you soon!