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Only thing missing was a replacement "charger" portal. Bet that HP and others just did not have one. And the retail price was out of this world.
Staff was extremely knowledgeable and courteous, looking on multiple websites for parts for my very dated device. Alas, it wasn't practical to fix.
They knew what they were doing. There were two possible causes for my problem (tablet not charging): a faulty charger port, or a faulty board. They replaced the charger port, but the device still could not take a ch...
Because I think you guys really did awesome
No charge for examining the broken tablets.
My experience was good.