uBreakiFix

Phone and Computer Repair - Mokena

We are the nationwide leader in professional same-day electronics repairs, including cell phones, tablets, computers, laptops and game consoles. Whether you need a phone screen repair, LCD replacement, water damage diagnostic, device cleaning, or any of our professional services, you can be sure that your device is being handled carefully by the most knowledgeable experts in the industry.

Our experts are trained to fix any device—including Apple®, Samsung Galaxy®, Google Pixel® and other top-selling brands and devices—using quality parts and equipment. This allows us to provide customers with reliable and affordable solutions for their repairs.

uBreakiFix by Asurion is an authorized repair provider for Samsung, Google®, Dell®, Microsoft Surface and Xbox, and an Independent Repair Provider for Apple.

When you come into a uBreakiFix store, a technician will look over your device to get you the most accurate quote for your repair. For more complicated issues, these diagnostic tests may cost a fee, ranging from $39.99 to $59.99, but we’ll always let you know beforehand. And don't worry—the diagnostic fee will be applied to the total cost of your repair if you choose to move forward.

Most repairs come with a 1-year limited warranty, covering both parts and labor. The only exceptions are liquid damage repairs or if we’re working on your device through your Original Equipment Manufacturer (OEM) warranty or some other coverage plan. Then the terms of that coverage would apply. Our 1-year limited warranty is honored at any uBreakiFix by Asurion location nationwide, giving you peace of mind if you move or travel.

Walk-ins are always welcome. You can also schedule an appointment online or by phone to ensure the shortest possible wait time.

Before you head in, we recommend backing up your data and removing cases or accessories. Once you arrive, we may ask you to turn off your passcode and the Find My setting on your iPhone so we can run diagnostic tests.

While our technicians take great care to protect your privacy, some repairs may require resetting your device. For that reason, we recommend backing up your data before bringing in your device.

If your device is covered by a protection plan, start a claim to get the best price. Your plan provider will tell you next steps and what to expect with your repair.

Most common repairs like screen or battery replacements are completed the same day, often within an hour. More complex issues, especially issues that require we order parts that we don't keep in stock, may take longer, but we’ll give you a clear estimate of the time involved before any work begins and keep you updated throughout the process.

Our experts are trained to fix any device—including Apple®, Samsung Galaxy®, and Google Pixel® and other top-selling brands and devices—using quality parts and equipment. This allows us to provide customers with reliable and affordable solutions for their repairs.

uBreakiFix by Asurion is an authorized repair provider for Samsung® devices, Google® devices, Dell® devices, Microsoft Surface devices and Xbox hardware, and an Independent Repair Provider for Apple devices.

Our low price guarantee ensures that we always offer the best price to our customers. If you find another retailer with a lower repair price, just request the price match right at the register while checking in your device for repair. We will happily match and beat their price by $5. (The repair price must be a regularly published price. This offer does not apply to competitors’ specials, coupons, or other discounts).

Yes. Once your repair is checked in, you can track its progress by contacting your local store directly or through your confirmation email. Many repairs are completed the same day.

Yes— uBreakiFix is an authorized repair and service provider for the world’s top tech brands, including: 

• Samsung authorized service center 

• Apple independent repair provider 

• Google authorized service provider 

• Xbox authorized service provider 

• Microsoft Surface authorized service provider 

• Dell Technologies authorized repair center 

If they rely on us, you can too. We're also committed to fixing your device right—the first time.  Our technicians have completed more than 21 million repairs using high-quality parts that meet or exceed manufacturer standards. So why leave important fixes to anyone else? Ours are done right.

If your device cannot be repaired or the cost outweighs replacement value, we’ll let you know right away. We can discuss replacement options with you, including cost-effective refurbished devices.

We want to make sure you have the most seamless repair experience possible, without any surprises. We'd hate to give you a price before our tech experts can look at your device, only for the diagnostics to show that the issue was something else entirely.

When you come into a uBreakiFix store, a technician will look over your device to get you the most accurate quote for your repair. For more complicated issues, these diagnostic tests may cost a fee. But don't worry—the diagnostic fee will be applied to the total cost of your repair if you choose to move forward.

Repair costs vary based on the device model, the type of damage and the extent, but most repairs are more cost effective than replacing the device. Plus, all of our repairs are backed by a 1-year limited warranty.