uBreakiFix Kentwood
Grand Rapids, MI 49512
Map and Directions
Store Hours
Mon - Sat: 10:00AM - 7:00PMSun: 12:00PM - 5:00PM
Walk-ins are always welcome.
Services
What Our Kentwood Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
TOM W. / Kentwood
LAURA P. / Kentwood
Great service and fast turn around
TYLER O. / Kentwood
MIKE L. / Kentwood
Quick service, friendly employees, and the price.
GREG D. / Kentwood
CALVIN P. / Kentwood
JEFF D. / Kentwood
SAM C. / Kentwood
Quick repair. Fair price. Friendly service.
HAILEY W. / Kentwood
My phone was like new in less than 2 hours after I had cracked my screen and took it in for repairs.
DENNIS P. / Kentwood
Excellent, timely and friendly service. I had a broken screen on a Galaxy S8 plus and they repaired in less than 2 hours.
NICK K. / Kentwood
Did a good job on getting my tablet fixed quickly and affordably.
MATT S. / Kentwood
Service was great and beat their own timelines. Sara was a great help!
How we try to serve you
90-Day Warranty
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
Low Price Guarantee
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
Customer Support
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Low Price Guarantee
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
How to match a uBreakiFix Repair Price to another retailer's price:
- Just request the price match right at the register while checking in a device for repair.
- Please remember, once the work order is printed and signed the price is not subject to change.
The following are guidelines and limitations:
- Price matching is only available for repair services listed on uBreakiFix.com
- The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 10 miles of the uBreakiFix location
- If the device you are seeking to repair is a repair service that uBreakiFix provides as an authorized service provider for an original equipment manufacturer, the local competitor must also be an authorized service provider and use original equipment manufacturer parts to repair the device
- We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec).
- We do limit quantities to one-per-customer, per repair, per day
Lowest Price Guarantee does not apply to:
- Repair Prices from auctions or retailers requiring memberships
- Prices from mobile repair providers, or any repair provider without a brick and mortar store front
- Repair services that uBreakiFix provides as an authorized service provider for an original equipment manufacturer unless the local competitor is also an authorized service provider for the same original equipment manufacturer
- Repair prices that are dependent on add-ons, other items, fees, or charges
- Bundle offers, instant rebates, mail-in offers, or offers that include financing
- Prices that require minimum purchases amount or quantity
- Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
- Repair prices that utilize damaged or used components
- Misprinted or inaccurate prices
Location Information
If you’re looking for a professional and affordable repair for your smartphone, tablet, or computer in the Grand Rapids area, look no further than uBreakiFix Kentwood. If your screen is cracked, your battery could use a replacement or your device is no longer working after water damage, we can fix it. Don’t spend your hard earned money on a new device when a repair from uBreakiFix can make yours as good as new. We use the highest quality parts and our technicians are trained to fix any device, even brand new ones, so there’s no repair we can’t tackle.
uBreakiFix Kentwood is located on 28th street SE, just east of Beltline Rd. Our location is in the Shops at Centerpoint, just next to Five Guys, and Potbelly Sandwich Shop. Our shopping center contains TJ Max, DSW, and Cost Plus World Market.
Our repair process is designed to be quick and easy. We perform a free diagnostic service on every device to make sure that we know exactly which repair service will best solve the issue. Customers are under no obligation to continue with a repair after the diagnostic, but we like our customers to be armed with all the information they need to make a decision. We know how upsetting it can be to break your device and we want to give you peace of mind.
Appointments aren’t necessary at uBreakiFix and you’re free to come on in whenever is most convenient for you. When you drop your device off at our location, you’re talking with the person who is actually going to be taking care of your device. All of our repairs are completed right in our secure store and you never have to wonder where your device is or who is handling it. Our customers also love our quick repair times. Most repairs can be done in about an hour, so you are never wasting your whole day waiting around.
We aim to have the highest quality repairs at the lowest possible price. In fact, if you can find a lower advertised price for the same repair, we would be happy to match and beat that price for you. We also provide 90-day warranties on all repairs so that your new parts are protected.
uBreakiFix Kentwood is happy to help the citizens of Grand Rapids and the surrounding communities with all of their electronics repair needs. If you’d like a free repair diagnostic on your device, visit us today.
Let us know how we're doing!
Whether you like to play games, take selfies, or just need to get work done, we fix and reunite you with your device. We put our customers first, always.
Learn more about uBreakiFixQuestions, Comments?
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