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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
My phone was repaired in the promised timeframe and was in like new condition. Cost was very reasonable as well. Thank you very much for a great experience!!
Great service finished repair quickly
Very fast an reliable parts work great an they give you a 1 year warranty
Easy to make an appointment. Repairs were completed well within the timeframe quoted.
Miracle workers! I thought my phone was ruined (ran over it accidently with my car) but they said they were able to fix it and they did!
Great, professional service!! It was the second time I’ve been to the store. The first time, Mason had handled my problem and the second time Tim did so.
This store is a class act. They explained what was going...
Friendly, professional and efficient
I went in thinking I needed a new charging port on my iPhone. Mason was very friendly and said he was gonna try just cleaning. It took literally no time and I left with my phone working. Highly recommend.
The TV was fixed. The communications were clear. The time-line for the repair were within the stated communications.
Guy at the Verizon store made us believe repair would cost more than a new phone. I told them I'd think about it. Since I had the protection plan, ubreakifix solved the problem for $30.
They were unable to fix my problem, but the customer service was awesome. I was having charging issues and they tried to put in a new charging port which did not solve my problem. They did not charge me since the...
Awesome customer service! I had made an appointment but decided to walk in as I was in the area. They took my phone, explained what could or could not be done and had my phone done in 4 hours as promised! The co...