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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Vaugh was great. He was very professional and explained everything thoroughly. Stuck to his estimate and time frame.
Phone was fixed quickly with one big surprise. The "new" motherboard was actually locked to T-Mobile. It was a major issue trying to get answers about the IMEI number. My only resolution was to move the phone to T-...
This was so convenient- I would normally put off a cracked phone screen for a while but I was able to get it done in a day!
fabulous customer service and turnaround time
VERY PROFESSIONAL , COURTOUS, AND KNOWLEDGEABLE BOUT MY PHONE PRODUCTS THEY WERE SELLING.
Guys did a terrific job explaining the process and time line, I also saw them deal with a "Karen" 1st hand, and it was awesome how they didn't let that customer ruin everyone else's day, 2 thumbs up!
Fast service knowledgeable staff
Service was informative and friendly. The only thing I would change is: I made an appointment and brought my phone in on my lunch break bc the website said if you make an appointment, they can replace the battery i...
Staff was professional and knowledgeable
After the experience I had with the Valrico location I was hesitant to consider another location. However, when I called this location and after speaking with Philip. I thought let me give this location a try. I'm g...
Smooth process and turnaround. Special thanks to one of the corporate managers in Clearwater (I don’t remember his name but I think it starts with B) for contacting the store manager to make this possible.
Staff and service was excellent. Jack the tech was awesome and had my z flip3 fixed back to better than new.