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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Timely response. Good fix. Reasonable price.
I thought my phone was not fixable but they did!
I was surprised by the excellent experience.
Couldn't ask for better customer service. Fast in identifying problem and ordering part. Part came in overnight and when I dropped off phone they told me it would be fixed in 3 hours and they were right on the ma...
The person who worked on my phone was professional and helpful.
Nothing bad to say about any part of the experience.
Employee / tech was excellent
Fantastic customer service by the rep at the front desk! He even took the time to move my current SIM card into my old phone so that I had phone and data access while my current phone was being repaired.
Speed of service and quality of repair
Great service, knowledge, and know how! Thank you, D.J.
Great service, clear expectations set, and delivered the repaired device when promised!
Better than the Apple Store!!