Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Lafayette Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 341 reviews

4.7

Star Rating

(300)

(14)

(5)

(17)

DEE M. / Lafayette

Samsung Galaxy Z Flip Repair

verified purchase

12.17.2020

Friendly. Informative. Courteous

JOHN K. / Lafayette

iPhone X Repair

verified purchase

12.14.2020

Quick turnaround, finished as promised

SHONTEL B. / Lafayette

Device Repair

12.03.2020

Excellent customer service. All staff were very friendly and helpful.

JORDAN G. / Lafayette

Device Repair

11.22.2020

Super friendly, and very fast!

LAUREN F. / Lafayette

Samsung Galaxy S20 Repair

verified purchase

11.05.2020

Good work, good people.

SUZANNE D. / Lafayette

iPhone 8 Plus Repair

verified purchase

10.25.2020

Other than the issue with the warranty company and me having to come back to the store twice I just said fix it and I will pay for it and deal with the warranty company. Once the screen was repaired I was happy.

SHEILA B. / Lafayette

Samsung Galaxy Note 8 Phone Repair

verified purchase

10.21.2020

Great Customer Service, Very Knowledgeable & Friendly

PERRY V. / Lafayette

Samsung Galaxy S20 Ultra Repair

verified purchase

10.10.2020

Did a great job and helped me out with other issues

SHANNON N. / Lafayette

iPhone 8 Repair

verified purchase

10.03.2020

Excellent service quality work

JAY C. / Lafayette

Samsung Galaxy S10 Plus Repair

verified purchase

09.28.2020

Great communication throughout the process. Great customer service. This is my second device to be fixed here. Hopefully i don't have to come back but, if I do break another device I will be back.

JENNY F. / Lafayette

Xbox One Repair

verified purchase

09.25.2020

Very professional, courteous, friendly and helpful. I will use them again.

DEBBIE C. / Lafayette

Samsung Galaxy Note 10 Plus Repair

verified purchase

09.21.2020

The employees, the helpfulness, time taken to repair.