Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Koreatown Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 150 reviews

4.8

Star Rating

(139)

(1)

(5)

(1)

(4)

JIN L. / Koreatown

Samsung Galaxy S9 Repair

verified purchase

12.23.2020

Great service done timely

TOM F. / Koreatown

Samsung Galaxy S9 Plus Repair

verified purchase

12.23.2020

Excellent responsiveness at the Korea Town location.

JOHN B. / Koreatown

iPhone 7 Repair

verified purchase

12.21.2020

Sammy was wonderful very helpful

GWENDOLYN M. / Koreatown

iPhone 6s Repair

verified purchase

12.19.2020

Abraham was wonderful and professional

METRO G. / Koreatown

Device Repair

12.18.2020

Abraham provided the best in class customer service. He made me feel right at home when I came in to have my phone screen repaired. Upon picking up my phone there was a very friendly and welcoming Korean girl who w...

DIEGO T. / Koreatown

Xbox One Repair

verified purchase

12.15.2020

U guys r the best .. thank u

ETHEM B. / Koreatown

iPhone XS Max Repair

verified purchase

12.13.2020

Thank you to David and co workers. Fast, clean, kindly, all good

ROBERT K. / Koreatown

Samsung Galaxy S10 Plus Repair

verified purchase

12.12.2020

replace front glass screen on galaxy S10+

JONATHAN K. / Koreatown

iPhone 8 Repair

verified purchase

12.11.2020

very easy to set up. convenient, polite and good value

JENNIFER T. / Koreatown

Google Pixel Repair

verified purchase

12.05.2020

It was easy to schedule an appointment online. The woman who called to confirm my appointment was so helpful and checked that you had a battery in stock for my phone. The repair was done quickly and my phone is work...

VICTORIA B. / Koreatown

iPhone 7 Repair

verified purchase

12.05.2020

Wonderful fast efficient service And friendly courteous people

MELISA T. / Koreatown

Google Pixel 3a XL Repair

verified purchase

12.04.2020

Straightforward and helpful service.