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How would you rate your experience with us? *
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How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Excellent customer service
Fast and friendly service
Fantastic! Very helpful, knowledgeable. Only thing that could have made the service better was if they had the replacement part on hand however I had no problem going and getting them what they needed. Fair pricing...
Efficient. Phone works great
Quick and speedy service.
Soaked my phone while boating on Lake Watauga.
Tried all the usual stuff for 48 hours. Left it in the sun. Bag of rice. By a space heater at night. Figured it was dead.
Called UBIF in Johnson City. He says bring...
Very courteous and friendly repair was done within a reasonable time. The communication with the staff was great keeping me in the loop with what was going on and what they were doing. Would definitely come back if...
Fast, friendly and professional! I have already I I advised my two adult kids to use this place when needed!
Technician was very helpful and did a great job quickly.
Quick easy friendly and more than met expectations of repair
The guy was knowledgeable, friendly and efficient.
I was expecting the repair to take a couple days at the least. So it taking a few hours was a big plus.