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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
I just wanted to give a big shout out and kudos to reef that works in the Hayden Island store. I was so frantic when I first went in there because I locked myself out of my new phone and he was calling and very ver...
great support. friendly staff. fixed my phone.
They were the only place that was able to help and were very helpful. Great service!!
The customer service was great. The people who helped me were friendly and knowledgeable. They were not able to fix my phone as it has a bad motherboard and they referred me back to Verizon (that's why I gave 1 star...
They held my items for over a year during covid and did not just throw them away
Pleasant counter person and the process to less time than estimated. This information is for staff and management only Thanks
They were awesome in fixing a stuck sim tray that no one else would touch and they didn't even charge me. I was prepared for charges, failures, waiting for hours and none of it happened. My new go-to guys!!!!
Front counter person was friendly and helpful. Repair was completed on time and correctly.
Customer Service was good! I felt comfortable and confident my laptop would be in trustworthy and competent hands. Thanks to Reece:)
Excellent customer service!!
Excellent service. Timely
I've taken my computer to Jantzen Beach ubreakifix twice, each time for an entirely different problem. Each time the repair was completed quickly with an explanation from the tech that I could understand AND for fa...