Select a Language
How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Great, fast, didn’t try to upsell
Clear instructions on what would be needed and happen.
The staff was great! And they fixed my phone when I wasn’t sure they could!
Super fast and professional
Very polite friendly and efficient.
Answered the phone...was super accomodating replaced screen with a very short wait
Awesome customer service and timely repair.
Great customer service. My only compliant is that they didn't notify me when my phone was finished so I ended up wasting time until they almost closed at 7 to find out that my phone had already l been finished gett...
Quick service times. Repair person explained the repair in detail.
Tech has done great job from beginning to end!
Samsung chat couldn't help me with my problem with my S-Pen Pro stylus. They made an appointment with Asurion for me. I am so pleased. My issue was very minor and the gentleman showed me what to do without charge....
Professional, knowledgeable, fast service!