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How would you rate your experience with us? *
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How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The help from the store was really excellent - they walked me through the phone repair claim process and were good about telling me when the repair would be done and the steps I'd then need to take. The day of the...
The device was unrepairable, which wasn't communicated to me once determined, I had to call in for an update to find out.
Because my PlayStation works
Quality service, wait time not crazy, at the end product working as brand you. Excellent customer service
Did an excellent job repairing my PlayStation. Staff was very professional, kept me informed of my order, and worked expeditiously to get my device repaired.
Excellent service and awesome people
Staff was kind and courteous. Repair was done in a timely fashion.
Incredibly professional and thorough work
You were all nice, patient, competent and took the time to explain and reassure. I would give you more than five stars if I could.
This location is terrific, with helpful repair guys who genuinely care for you and your devices. I know U Break I Fix is a chain, but the experience is more like that in a "mom and pop," where the folk behind the c...
Tablet looks brand new and works perfectly. Can't tell it was even broken.
Excellent service - desk staff really lovely!