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What Our Dekalb Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Great staff at the DeKalb Sycamore office. Specifically Shannon, Aaron, Jarvis and Travis. They took extra time to repair my son's damaged iPhone XR. After they tried to no avail, they moved the SIM card to an i...

Excellent service and performed the task timely

It was a little pricey but they did and amazing job

Courteous, professional. Only complaint was iPad came back with a practically unremovable sticker and “ gunk” all over the back. Front was pristine..

I waited a long time, and thankfully all was repaired at the end.

Prompt, friendly service. had to wait a bit for the part to come in, but the guys at the store were great!

Quick, reasonable, easy to deal with.

Excellent customer service and very reasonable prices.

Aaron did an amazing job with getting my Google Pixel 4XLs wireless charger back working after the Florence KY location installed a new battery and didn't do it properly the first time.

Customer service was fabulous

Quick, efficient repair as expected.

Your up front employee was knowledgeable and up front about charges and save me a lot of money because the employee's of the LaSalle Peru AT&T store told me I needed a new phone and the DeKalb store sent me to your...