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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Efficient and friendly service
Quick and friendly service. Knowledgeable staff.
Jack is so personal and yet professional at the same time. I love his understanding of my situation and the constant eye contact.
Jack, you are a rarity! Keep up the amazing work1
Best service and excellent communication
4 not 5 stars due to an error with your scheduling that put me in a position to reschedule. My appt was scheduled for 5pm on 2/7 but when I arrived for my appt, the tech said it was scheduled for 3:00. Your record...
Jack took his time to fix my problem and explain to me what was wrong
Manuel turned what was heading for a very bad experience into a satisfactory one. He came up with a resolution that worked for both parties. That's what I call great customer service!
Excellent customer service. Answered the phone immediately and explained exactly what the trouble shooting process was. They ran the diagnostics very quickly, just over an hour and emailed me a copy of the diagnos...
It was good. I would have hoped that they still try for same day fix. Also no one called to tell me my phone was ready. I had to call on my own to get an update
Repair done well, no issues, fast service
Friendly, Fast & Fix completed
Extremely helpful and very nice!