Select a Language
How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Not super excited that the price displayed on the website was lower than what the store charged. But it was still a great service and good customer service. My phone was fixed on time and works at good as new.
Professional, friendly, knowledgeable. Not a bad word to say. They were FANTASTIC!!
Excellent customer service
they were fast, helpful, and kind. when they opened my phone they let me know exactly what happened to cause the thermal issue my phone was having and how to avoid it. thank you guys, yall were lifesavers.
Above and beyond. Both gentlemen I worked with were so friendly. The service was great.
Helpful and told me about a deal also.
Nicolas in store 801 @ Bel Air is an all-star. Patient and knowledgeable. Didn't have such luck in Canton location. Stephanie @ Towson was also good. Took 3 tries but Bel Air got it done.
Great job w screen replacement
I was so impressed with the professionalism , efficiency, and quality of the work provided!
Customer service was amazing
I don't often write reviews but felt I needed to share a GREAT experience at the UBreakiFix in Bel Air, MD. My son's phone would not turn on and had to be replaced. When he went to transfer his...
Clean nice and friendly atmosphere. Phone was ready when promised. Only place I could find on a Sunday!