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Microsoft Xbox and Surface devices

Authorized Microsoft repairs

Our experts can provide reliable services and authorized repairs for your Xbox console, Microsoft Surface, and more.

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Have a protection plan? Start a claim.

We’ll fix your Xbox hardware and Surface devices—fast

uBreakiFix by Asurion is now an authorized service provider for Xbox Series X|S consoles, as well as Microsoft Surface devices. That means our techs are trained to provide the same quality repairs as the manufacturer—and do so with OEM parts. Have other Microsoft devices? With 21+ million repairs under our belt, we can repair any tech you bring in. Choose a device to get started:

Xbox Series X|S
Xbox Series X|S
Xbox One console
Xbox One
Xbox 360
Xbox 360 Slim
Microsoft Surface laptop
Microsoft Surface tablet
Microsoft Authorized Surface Provider

Our technicians love Microsoft

And we use original equipment manufacturer (OEM) parts and tools for many of our Microsoft repairs too. So count on us for your next fix. After all, we’ve completed 21 million and counting.

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Your Microsoft devices are in good hands

Don’t leave important repairs to just anyone—ours are done right. And we have the reviews to prove it.

Only people around that would even ATTEMPT to fix the Surface Pro 3, and they did so quickly, with great communication throughout. I'm extremely relieved and grateful.
I had an issue with my repair and they took care of it right away. They went beyond expectations to make my repair successful.
Great repair good communication very good price.

We make Microsoft repairs easy—and affordable


Woman at store

Stop by your local store, and one of our experts will fix your tech with or without an appointment. Can’t come in? We have nearly 400 mobile repair vans that’ll come to you. 

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The team at your local store can repair your devices and resolve your tech problems too. Not sure what’s wrong with your device? We’ll run a free diagnostic.

Employee helping a customer

When customers visit our store, they receive fast, affordable tech repairs—many completed as soon as the same day. And most of those repairs come with a 1-year limited warranty.

About our Microsoft Surface repair services

At uBreakiFix® by Asurion stores, our repair experts can get your Microsoft Surface back up and running as quickly as possible—without the hassle—whether your device has water damage, a hardware issue, a broken power button, or simply needs a new battery or a general checkup.
Plus, we know your time is valuable. Depending on the device problem and store location, our experts can complete most repairs as soon as the same day.
When your Microsoft Surface isn’t working, whether it won’t take a charge or you’ve accidentally cracked the computer screen, we know how frustrating that can be. That’s why you can get a screen repair, battery replacement, and more from our experts.
We have extensive repair options:
  • Screen repair. Our trusted experts can provide a high-quality screen replacement or screen repair for an affordable price.
  • Battery replacement. We have the highest quality batteries waiting for you at any uBreakiFix® by Asurion store.
  • Charging port replacement. If your device’s charging port is damaged, visit your nearest store for a repair or replacement.
  • Camera repair. If your laptop camera is having a hardware or software issue, we’ll fix it fast—so you never miss a video conference call.
  • Volume repair. Having sound issues? Our experts can diagnose the problem for free and help you get a speaker replacement as soon as the same day.
  • Water damage repair. Your device can’t swim, so take it to our experts before corrosion sets in and short-circuits your device.
We also offer comprehensive services for your Microsoft Surface:
  • Data backup, transfer, and recovery. Wondering “How do I back up my computer?” Our experts will make sure you don’t lose any important data when you move it to another device, the cloud, or external hard drive.
  • Wi-Fi and Bluetooth® connectivity. Device won’t connect to Wi-Fi? We’ll help you get back online and fix connectivity issues with your device.
  • Memory upgrade. Does your computer take too long to boot or slow down when you open new apps? Our experts can boost your memory.
  • Virus removal. We can remove viruses on your computer if you’re experiencing crashes, freezes, or strange error messages.
  • Cleaning. Our experts can give your computer a deep cleaning to remove germs and bacteria.
  • Software install. We can assist you with downloading new applications or programs to your computer.
  • Driver update. Having compatibility or functional issues with your computer due to outdated drivers? We can help.
  • PC tune-up. Need everything tuned up? Optimize your computer's performance with driver updates, file decluttering, a virus scan, and more.

Our repair team has seen it all. They are trained to fix all laptops and desktop computers—including Apple® , Samsung®, Dell®, and Microsoft devices—using top-quality parts and provide customers with reliable and affordable solutions for device repairs.
Our experts go through a rigorous training process and are some of the best repair experts in the industry. Whether we're fixing your screen or replacing your battery, we’ll get your device back in working order—fast.
Your Microsoft Surface device keeps you connected. So when it breaks or isn’t functioning properly, we know how frustrating that can be, especially if you don’t know what’s causing the issue. That's why we're trusted by Microsoft to perform in-warranty and out-of-warranty repairs. We also offer free diagnostic for Microsoft Surface out-of-warranty repairs—it helps us identify what’s wrong with you device and fix it fast. And if we can’t figure out the issue right away, we’ll run advanced troubleshooting on your device for a small fee. Don’t worry, it’ll be applied to your repair if you choose to move forward.
There are no appointments necessary. Just stop by a uBreakiFix® by Asurion store, and an expert will take it from there.
Worried about quality? uBreakiFix by Asurion store experts are trained to fix a wide variety of devices utilizing thorough testing and top-quality components. Plus, as an authorized service provider for Microsoft Surface warranty repairs, you can count on our experts to use parts, tools, and equipment that meet Dell standards.
Every in-warranty Microsoft Surface repair we offer uses high-quality, original equipment manufacturer (OEM) parts that are tested regularly for quality assurance. So, if you’re googling “Microsoft Surface repair near me,” look no further. Visit our store today.
  • A free, no-obligation diagnostic
  • A simple explanation of repair options—including cost and time estimates
  • Fast, efficient service (most repairs done in 45 minutes or less)
  • A 1-year limited warranty (that includes parts and labor) for most repairs, valid at all locations

We have a standard 1-year limited warranty on most out-of-warranty repairs that is valid at any of our locations.
Microsoft Surface not working? Our experts are here to help. From faulty screens and broken keys to hardware issues and normal wear and tear, our skilled technicians can complete virtually any Microsoft Surface repair service you need for an affordable price.
Yes. All of our out-of-warranty Microsoft Surface repairs come with a free diagnostic to help determine what’s wrong with your device. Sometimes our experts have to dig deeper to find the issue. If this work is needed, we’ll carefully take apart your device and perform advanced troubleshooting for a small fee—which will be applied towards your repair if you choose to move forward. The advanced troubleshooting may not be available at all locations. See stores for details.
At uBreakiFix® by Asurion stores, our repair experts can get your Microsoft Surface back up and running as quickly as possible—without the hassle—whether your device has water damage, a hardware issue, a broken power button, or simply needs a new battery or a general checkup.
Plus, we know your time is valuable. Depending on the device problem and store location, our experts can complete most repairs as soon as the same day.
Worried about quality? uBreakiFix by Asurion store experts are trained to fix a wide variety of devices utilizing thorough testing and top-quality components. Plus, as an authorized service provider for Microsoft Surface warranty repairs, you can count on our experts to use parts, tools, and equipment that meet Dell standards.
Every in-warranty Microsoft Surface repair we offer uses high-quality, original equipment manufacturer (OEM) parts that are tested regularly for quality assurance. So, if you’re googling “Microsoft Surface repair near me,” look no further. Visit our store today.
When your Microsoft Surface isn’t working, whether it won’t take a charge or you’ve accidentally cracked the computer screen, we know how frustrating that can be. That’s why you can get a screen repair, battery replacement, and more from our experts.
We have extensive repair options:
  • Screen repair. Our trusted experts can provide a high-quality screen replacement or screen repair for an affordable price.
  • Battery replacement. We have the highest quality batteries waiting for you at any uBreakiFix® by Asurion store.
  • Charging port replacement. If your device’s charging port is damaged, visit your nearest store for a repair or replacement.
  • Camera repair. If your laptop camera is having a hardware or software issue, we’ll fix it fast—so you never miss a video conference call.
  • Volume repair. Having sound issues? Our experts can diagnose the problem for free and help you get a speaker replacement as soon as the same day.
  • Water damage repair. Your device can’t swim, so take it to our experts before corrosion sets in and short-circuits your device.
We also offer comprehensive services for your Microsoft Surface:
  • Data backup, transfer, and recovery. Wondering “How do I back up my computer?” Our experts will make sure you don’t lose any important data when you move it to another device, the cloud, or external hard drive.
  • Wi-Fi and Bluetooth® connectivity. Device won’t connect to Wi-Fi? We’ll help you get back online and fix connectivity issues with your device.
  • Memory upgrade. Does your computer take too long to boot or slow down when you open new apps? Our experts can boost your memory.
  • Virus removal. We can remove viruses on your computer if you’re experiencing crashes, freezes, or strange error messages.
  • Cleaning. Our experts can give your computer a deep cleaning to remove germs and bacteria.
  • Software install. We can assist you with downloading new applications or programs to your computer.
  • Driver update. Having compatibility or functional issues with your computer due to outdated drivers? We can help.
  • PC tune-up. Need everything tuned up? Optimize your computer's performance with driver updates, file decluttering, a virus scan, and more.

  • A free, no-obligation diagnostic
  • A simple explanation of repair options—including cost and time estimates
  • Fast, efficient service (most repairs done in 45 minutes or less)
  • A 1-year limited warranty (that includes parts and labor) for most repairs, valid at all locations

Our repair team has seen it all. They are trained to fix all laptops and desktop computers—including Apple® , Samsung®, Dell®, and Microsoft devices—using top-quality parts and provide customers with reliable and affordable solutions for device repairs.
We have a standard 1-year limited warranty on most out-of-warranty repairs that is valid at any of our locations.
Our experts go through a rigorous training process and are some of the best repair experts in the industry. Whether we're fixing your screen or replacing your battery, we’ll get your device back in working order—fast.
Microsoft Surface not working? Our experts are here to help. From faulty screens and broken keys to hardware issues and normal wear and tear, our skilled technicians can complete virtually any Microsoft Surface repair service you need for an affordable price.
Your Microsoft Surface device keeps you connected. So when it breaks or isn’t functioning properly, we know how frustrating that can be, especially if you don’t know what’s causing the issue. That's why we're trusted by Microsoft to perform in-warranty and out-of-warranty repairs. We also offer free diagnostic for Microsoft Surface out-of-warranty repairs—it helps us identify what’s wrong with you device and fix it fast. And if we can’t figure out the issue right away, we’ll run advanced troubleshooting on your device for a small fee. Don’t worry, it’ll be applied to your repair if you choose to move forward.
Yes. All of our out-of-warranty Microsoft Surface repairs come with a free diagnostic to help determine what’s wrong with your device. Sometimes our experts have to dig deeper to find the issue. If this work is needed, we’ll carefully take apart your device and perform advanced troubleshooting for a small fee—which will be applied towards your repair if you choose to move forward. The advanced troubleshooting may not be available at all locations. See stores for details.
There are no appointments necessary. Just stop by a uBreakiFix® by Asurion store, and an expert will take it from there.

About our Xbox hardware repair services

When your Xbox isn’t working, we know how frustrating that can be. That’s why you can get a disc drive repair, controller repair, battery replacement, and more from uBreakiFix by Asurion experts.
We offer extensive repair and service options: 
  • HDMI port repair. Game console not connecting to your TV? We can help. 
  • Wi-Fi issues. Can’t connect your game console to Bluetooth® or Wi-Fi? uBreakiFix by Asurion Experts can provide reliable repairs—fast. 
  • Disc drive repair. Is your disc drive malfunctioning on your game console? Stop by a uBreakiFix by Asurion store. 
  • Controller repair. Thumbsticks not responding on your controller? Our trusted experts can provide reliable repairs—fast. 

Our experts go through a rigorous training and certification process and are some of the best repair experts in the industry. Whether we're fixing your hard drive or replacing your battery, we’ll get your Xbox hardware in working order—fast. 
Worried about quality? uBreakiFix by Asurion store experts are trained to fix a wide variety of devices utilizing thorough testing and top-quality components.    Every Xbox repair we offer uses high-quality parts that are tested regularly for quality assurance. So, if you’re googling “Xbox repair near me,” look no further. Visit our store today. 
We have a standard 1-year limited warranty on most repairs that is valid at any of our locations.
There are no appointments necessary. Just stop by a uBreakiFix by Asurion store, and an expert will take it from there.
Our Xbox repair team has seen it all. They are trained to fix all major gaming systems—including Xbox Series X|S, PlayStation 5®, Nintendo Switch®, among others—using top-quality parts and provide customers with reliable and affordable solutions. We get these parts from Microsoft, PlayStation®, Nintendo®, and other top-selling brands, so you know you’ll get a high-quality repair. 

Your Xbox keeps you entertained. So when it breaks or isn’t functioning properly, we know how frustrating that can be, especially if you don’t know what’s causing the issue. That’s why we use advanced diagnostic tools to identify what’s wrong with your Xbox hardware—and fix it fast.
  • A free, no-obligation diagnostic
  • A simple explanation of repair options—including cost and time estimates
  • Fast, efficient service (most repairs done in 45 minutes or less)
  • A 1-year limited warranty (that includes parts and labor) for most repairs, valid at all locations

Xbox hardware not working? Our experts are here to help. From connection and hardware issues to normal wear and tear, our skilled experts can complete virtually any Xbox hardware repair service you need for an affordable price. 
When your Xbox isn’t working, we know how frustrating that can be. That’s why you can get a disc drive repair, controller repair, battery replacement, and more from uBreakiFix by Asurion experts.
We offer extensive repair and service options: 
  • HDMI port repair. Game console not connecting to your TV? We can help. 
  • Wi-Fi issues. Can’t connect your game console to Bluetooth® or Wi-Fi? uBreakiFix by Asurion Experts can provide reliable repairs—fast. 
  • Disc drive repair. Is your disc drive malfunctioning on your game console? Stop by a uBreakiFix by Asurion store. 
  • Controller repair. Thumbsticks not responding on your controller? Our trusted experts can provide reliable repairs—fast. 

Our Xbox repair team has seen it all. They are trained to fix all major gaming systems—including Xbox Series X|S, PlayStation 5®, Nintendo Switch®, among others—using top-quality parts and provide customers with reliable and affordable solutions. We get these parts from Microsoft, PlayStation®, Nintendo®, and other top-selling brands, so you know you’ll get a high-quality repair. 

Our experts go through a rigorous training and certification process and are some of the best repair experts in the industry. Whether we're fixing your hard drive or replacing your battery, we’ll get your Xbox hardware in working order—fast. 
Your Xbox keeps you entertained. So when it breaks or isn’t functioning properly, we know how frustrating that can be, especially if you don’t know what’s causing the issue. That’s why we use advanced diagnostic tools to identify what’s wrong with your Xbox hardware—and fix it fast.
Worried about quality? uBreakiFix by Asurion store experts are trained to fix a wide variety of devices utilizing thorough testing and top-quality components.    Every Xbox repair we offer uses high-quality parts that are tested regularly for quality assurance. So, if you’re googling “Xbox repair near me,” look no further. Visit our store today. 
  • A free, no-obligation diagnostic
  • A simple explanation of repair options—including cost and time estimates
  • Fast, efficient service (most repairs done in 45 minutes or less)
  • A 1-year limited warranty (that includes parts and labor) for most repairs, valid at all locations

We have a standard 1-year limited warranty on most repairs that is valid at any of our locations.
Xbox hardware not working? Our experts are here to help. From connection and hardware issues to normal wear and tear, our skilled experts can complete virtually any Xbox hardware repair service you need for an affordable price. 
There are no appointments necessary. Just stop by a uBreakiFix by Asurion store, and an expert will take it from there.

What else can we fix for you?

iPhone repair

Across the country, we repair iPhone® devices quickly for the lowest possible price and with only high-quality parts.

Samsung repair

We’re an authorized Samsung® repair provider, so you can rest easy knowing your device is in good hands.

Google repair

We’re an authorized Google® repair provider across the country, so we know how to get you back up and running.

Cellphone Repair
Cell phone repair

We repair cell phones quickly—including iPhones, Samsung, and Google devices. So come check us out.

iPad repair

Want high-quality customer service and top-notch iPad® repairs—fast? You’re in the right place. We can fix iPad devices quickly for a low price.

Computer repair

Looking for computer repair? Our service is quick, safe, and easy. Plus we offer the lowest possible prices and only use high-quality parts.

Game Console Repair
Game console repair

Broken Nintendo Switch®, PlayStation®, or Xbox? If you’re looking for game console repair, look no further.

Tablet Repair
Tablet repair

If your tablet screen is cracked or the battery won’t hold a charge, we’ve got your back. Come visit us for tablet repairs.

*Our repairs come with a 1-year limited warranty, valid at all our locations. The only exceptions are liquid damage repairs or if we’re working on your device through your Original Equipment Manufacturer warranty or some other coverage plan. Then the terms of that coverage would apply.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. Apple, iPhone and iPad are trademarks of Apple, Inc. Microsoft, Microsoft Surface, and Xbox are trademarks of the Microsoft group or its companies. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein.
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The Asurion® and uBreakiFix® trademarks and logos are the property of Asurion, LLC and uBreakiFix Co. respectively. All rights reserved. All other trademarks are the property of their respective owners. Asurion and uBreakiFix are not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.