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Drop 2 stars for 2 reasons. A) not contacting that my part was going to be late. B)Not informing me my part arrived. Gain 1 star for excellent service at shop and repair finished 45 minutes faster than expected
Everything was great. The only issue is that the new cursor they put on my laptop didn't work, and I had to take it back. They fixed it in no time. I suppose both they and I should have checked it before I left...
Great customer service! Associates were informative, well-versed, polite, helpful and friendly. Went above and beyond as well as provided alternative solutions to my issues.
Bridget, the intake personnel. Has very good product knowledge and very convincing. She also gave me all the advantages why I should pay and repair versus paying for a brand new phone.
Everything went well, but the information I was given concerning my ability to recover files was incomplete.
Fixed ahead of schedule. Great communication. Friendly, efficient service.
Repair was done in the time that was quoted.
Very professional and kept me informed every step of the way. I appreciate you guys!
Successful and fast repair, great customer service.
They were able to fix it.
Fixed perfectly in a timely manner and professionalism was great. Best customer service I've seen.
I had an extraordinary service experience from start to finish. I wish I could give more than 5 stars! Bridget did a great job assessing my situation and getting my order started, she was friendly, professional, kn...