Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Eastern Market Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 604 reviews

4.4

Star Rating

(465)

(46)

(20)

(23)

(50)

ANTHONY M. / Eastern Market

Samsung Galaxy Note 20 Ultra 5G

verified purchase

12.23.2020

Excellent customer service and technical service

CARLTON A. / Eastern Market

iPhone XS Repair

verified purchase

12.22.2020

Great work and super fast service!

IDA W. / Eastern Market

MacBook Pro Retina (Late 2012-2015)

verified purchase

12.21.2020

The team did a great job. They fixed my phone in the past, and now again with my laptop. Speedy service, fair price.

PATRICK C. / Eastern Market

iPhone 8 Repair

verified purchase

12.21.2020

Fast. On time. Professional. Great results

EMILY H. / Eastern Market

iPhone SE Repair

verified purchase

12.20.2020

Sunday hours and fast turnaround

JOHN M. / Eastern Market

Google Pixel 3a XL Repair

verified purchase

12.20.2020

Got the job done quickly and the technician was incredibly friendly and helpful

LIZA B. / Eastern Market

iPhone XS Max Repair

verified purchase

12.19.2020

He had time to take my phone apart and put it back together. I’m impressed!

JEFF B. / Eastern Market

PlayStation 4 Repair

verified purchase

12.15.2020

The staff was clear and communicative with the issue that occurred with my PS4 video game console. Initially thinking that it was a GPU, the technician performed a diagnostic and provided an explanation to the issue...

MICHAELA C. / Eastern Market

Device Repair

12.14.2020

Could not have been easier and the man who helped me was incredibly professional and helpful explaining the process.

PAUL L. / Eastern Market

Google Pixel 4a Repair

verified purchase

12.14.2020

Fast service. Staff provided clear explanation. Repair for Google warranty service was very easy.

THOMAS H. / Eastern Market

Device Repair

verified purchase

12.14.2020

Excellent and timely service. NEXT DAY DELIEVRY,

EMERSON G. / Eastern Market

Nintendo Switch Repair

verified purchase

12.08.2020

Excellent Customer and Repair Servi e