Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
I was quite alarmed when I arrived at the UBIF store to drop off my phone for a screen replacement to see a small, inconspicuous sign on the wall indicating that Samsung phones undergoing repair would be factory re...
Great service!! Very professional and friendly
Fast and turned out great!
The install was perfect.
Great customer service & issue resolved.
Fast, Excellent customer service!
Awesome experience. The repair was fast and the phone came back looking brand new.
Super fast and customer.service was awesome
Very friendly and fast service.
The workers knew what to do (Samsungs healtcare promotion). The workers knew how to communicate each other as I had to pick up my phone the next day . I was given an estimate about 4-5 hours since my damage was ha...
Timely, great communication, and thorough. Staff are amazing!
They did an excellent job and did more than expected.
If your Samsung Galaxy Note 9 has a broken screen or a battery that won’t hold a charge, it’s time to stop by uBreakiFix. A repair from a uBreakiFix technician is affordable and fast, unlike going out and buying a brand new device. We have the tools and skills to fix any issue with any device and we do it in record time. Most of our services take under an hour to complete— then you’ll be on your way with a phone that looks as good as new.
Our repair process is designed with our busy customers’ schedules in mind. We start every repair with a complementary diagnostic exam which will allow the technician to identify the issue the device is facing and recommend the right repair service. The tech will test the functionality of the camera, speakers, and buttons while also examining the device for surface damage. These exams are cost and obligation-free. We like our customers to have all the info they need to make an educated decision about their tech, before we ask them to sign anything.
The most common repairs on a Samsung Galaxy Note 9 are glass and LCD replacements, but we also provide battery replacements, power button repairs, camera repairs, back glass replacements and charge port repairs. These repairs can be completed in under an hour leaving you plenty of time to finish your lunch break or get back on schedule. We have a strategic partnership with Samsung that gives us unique access to OEM parts and techniques that allow us to complete flawless repairs on Samsung devices. All of our parts and training come directly from Samsung. We're able to get our hands on the newest Samsung devices as soon as they are released ,leaving no down time where someone gets left without a good repair options.
We believe that we have the highest-quality device repairs at the lowest possible price, but if you can find a lower advertised price for the same repair, we have a low price guarantee. We will match and beat any competitor ad for the same repair. We want all of our customers to be confident that they are getting the best possible deal on their repair.
We have a standard 90-day warranty that protects the new parts on your device and is valid at any uBreakiFix location in North America. If anything happens with your newly repaired parts after you leave the store, simply bring it back and we’ll make it right.