Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Honest and priced right!
My computer wasn't able to be repaired, however, they were kind enough to recover my files.
did only needed repair did not try to sell me something i did not need
Great experience, great service, great prices
Thanks to the staff for answering all my questions, explaining things thoroughly and providing options for moving forward. I never felt pressured to get anything done and getting my computer back was not an issue.
kept me up-to-date on problem
Though my repair need was simple, the staff was knowledgeable and responsive. The turnaround time was what I was advised it would be.
Perfect and easy ,great customer service!!! Will be giving you referrals !!
Very honest and upfront on services. Unable to repair my laptop but let me know all options. Fair charge for services.
Great employee, and also he was fast on repairing my laptop.
Staff was very friendly and helpful, handled my cracked phone screen like it was nothing. The loss of a star was because they could not fix my laptop, but the reason for that is probably justifiable because neither...
Although the problem was not resolved I really appreciate the time and the effort the technicians spent trying to solve it, and the fact that they did not charge anything because it couldn't be fixed. Will certainl...
It’s impossible to function in today’s fast-moving, always-online world without a personal computer. When computers don’t work the way they should, or not at all, it can be an absolute disaster. uBreakiFix in North Plainfield NJ wants to be the first place you go to get your business and your life back on track quickly. We’re here to help. You can always count on us to tell you, honestly, what’s wrong with your computer, how to fix it, how much it will cost, and how long it will take. It could be an Apple Macbook, a Google Chromebook, a Microsoft Surface or any other computer. We know how to fix them all.
We like nicknames! Especially when they fit. To live up to our nickname, we make sure that every single one of our repair technicians passes a comprehensive training program before they’re eligible to work in one of our stores. We want to make sure that each and every time a potential customer comes into our store for computer repair expertise, our technicians know exactly what steps to take to analyze the problem and fix it efficiently. We’ve seen a lot of strange computer problems in our 10+ years in business. From coffee-soaked hard drives to weirdly malicious viruses, we’ve seen and fixed it all. Our techs actually get excited when they find a new problem to fix. And once they determine the best solution, they’ll absolutely get in touch with you first to see how you want to proceed. You can call us customer service geeks too. We don’t mind a bit!
We’re known in the industry for our honesty. We’re proud of that. We want to make sure you’ve got all the information you need before you make a decision about your repair options. We’ll start off with a free diagnostic exam to figure out what’s happening with your computer. We’ve worked on all flavors of Macs and PCs so you can feel confident that we know what we’re doing. We also know how daunting it can be when a technician bombards you with phrases you’ve never heard of. That’s why we train our repair technicians to explain the problem to you, slowly, in plain English, and then politely describe your repair options, including cost. Remember that our main objective is for every customer to leave our store confident in our repair skills and our customer service expertise.
We know we’re the best in the business and we want you to know it too. It’s not one thing that sets us apart. It’s everything we offer: outstanding customer service, high-quality repairs, quick turnaround and local stores. Including uBreakiFix in North Plainfield NJ, we can currently boast over 500 successful electronic repair shops in the United States and Canada. That doesn’t happen by accident.