Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The entire experience and team at this location was top notch. I will be a repeat customer.
Excellent, professional, polite staff at this location. Quick, hassle-free service
Friendly, great communication, and very efficient. I even got a new case to match the newly replaced screen. Due to the pandemic we had minimal contact and the technician hand delivered the device to your car.
Staff was very helpful and accommodating.....staff stayed beyond closing hours to rectify my problem
In this time of turmoil, everyone was helpful, very nice and also very careful with keeping us safe from the virus. They fixed my phone and did a wonderful job. Would recommend them highly.
Tablet returned clean and working perfectly - like it was never dropped.
There when I needed them
Easy to deal with, same day fix, great experience.
The staff communicated so clearly, were very thoughtful, courteous, and kept me abreast of their work throughout the day. My phone is actually better than new due to the application of this liquid screen protection...
Absolutely the best at repairing my screen in a flawless and timely manner
Very courteous and patient. Took time to explain everything.
Samsung Galaxy phones keep getting more and more amazing―more high-end design, more functionality and more power. That also means they’re getting harder and harder to fix. But at uBreakiFix in North Plainfield NJ we actually welcome the challenge. Samsung Galaxy repair is a service that we’ve become experts at. You could even say we have bragging rights as the best Samsung phone repair shop around. Our expert technicians are trained specifically to repair Samsung cell phones. We can fix virtually any Samsung phone. And hen you bring your Samsung repair to uBreakiFix North Plainfield, we’ll start with a free diagnostic scan so we know the exact repair you need.
We intentionally partnered with Samsung so we could pass on the benefits of that partnership to you. As an authorized Samsung repair partner, we’re able to order replacement parts directly from a local Samsung factory. That means that every replacement part we install into your phone is exactly the same as the top-quality pieces Samsung uses to build their brand-new phones. It also means that the time it takes for us to receive the replacement part is greatly reduced and, in turn, makes your wait time to get your newly-fixed phone minimal. There’s more. We’re so confident in the replacement parts we get from Samsung that we offer a 90-day guarantee. If your phone malfunctions for any reason, you can bring it back to us within 90 days. We’ll do another diagnostic test for free and if the same problem persists, we’ll install a newer edition of the original replacement part for free.
There’s no reason to trust your phone to an unauthorized technician. Our skilled repair engineers are passionate about all digital devices and are specifically trained to work on Samsung phones. Every technician is required to pass a rigorous training program before they are certified to work in our stores. uBreakiFix in North Plainfield NJ is no different; no one will ever work on your phone who hasn’t been certified to fix a Samsung device. So next time you accidentally drop your phone, or your headphone jack breaks, come see us. We’ll do a free diagnostic exam and then tell you, honestly, what needs fixing and how much it will cost.
One of the most important characteristics of outstanding customer service is being helpful regardless of profit. We genuinely believe that. We strive to make sure our customers feel taken care of by being patient, attentive, and knowledgeable when you ask us a question. We’re not just trying to make a sale. We want to make sure you feel like your questions have been answered honestly and thoroughly. Our ultimate goal is to make sure you leave uBreakiFix in North Plainfield NJ feeling feel like we have been helpful without trying to make a profit.
We’ve repaired millions of electronic devices. When you bring us your Samsung phone, you can be confident that our certified repair technicians will know exactly how to fix it. We’ve been in business for 10+ years and have hundreds of stores across the United States and Canada. That means that we have a huge repository of cell phone repair knowledge that we cultivate and share every day.