AsurionuBreakiFix
StoresMy Account
uBreakiFix by Asurion logo - Header Nav
  • Repairs

    Backed by Asurion and trusted by top brands

    We’ve repaired tech for 17+ years. No wonder so many brands depend on us.

    Phone

    Phone

    Gaming console

    Gaming console

    Computer

    Computer

    Tablet

    Tablet

    Something else

    Something else

    Repair tracker

    Repair tracker

  • Services

    Solutions to keep your device running strong

    Let us take care of your devices inside and out, no matter the issue.

    Device cleaning

    Bring back the shine.

    Data transfer

    Safely move files to a new device.

    Device recovery

    Never lose what’s important.

    PC tune-up

    Boost speed and performance.

    Virus removal

    Remove malware and more.

    Factory reset

    Securely erase personal data and restore your device.

  • Shop

    Expert-approved tech, all in one place

    Shop our selection of handpicked refurbished phones, accessories, and more.

    Refurbished phones

    Refurbished phones

    Trade-in

    Trade-in

    Featured deals

    Featured deals

    All iPhone accessories

    All iPhone accessories

    Screen protectors

    Screen protectors

    Cases

    Cases

    Power

    Power

    Audio & Gaming

    Audio & Gaming

    Shop all accessories

    Shop all accessories

  • Resources

    Support for every step of the process

    Easy ways to get in touch, learn more about repairs, or do one yourself.

    Contact Us

    Reach out to your local uBreakiFix.

    Frequently asked questions

    Everything you need to know.

    Repair Guides

    Attempt a fix with our how-to’s.

    Have a protection plan?

    Start a claim before visiting a store.

Find your store
Start a repair
uBreakiFix by Asurion logo - Header Nav
Start a repair
Find your store
Start a repair
Skip to main content

Can you save a water-damaged phone? Probably—if you act fast

Rice is overrated—we're getting real about what actually works to revive your device after a spill

🧰 Difficulty: ★★☆☆☆ (Simple—but timing is everything)

⏱ Time involved: Minutes that matter

⚠️ Risk level: High—wait too long, and corrosion wins

💡 Pro insight: You’ve got a small window to save a water-damaged phone. Powering it down and avoiding “home hacks” gives you the best shot.

⚙️ Avoid a waterlogged phone: Bring it to your nearest
uBreakiFix® by Asurion
. The sooner we open it and dry it out, the better your chances.
Fix it for me

Most people don’t plan on giving their phone a bath. It just… happens. One second it’s in your hand, the next it’s in something it definitely wasn’t built for—sinks, pools, punch bowls, toilets... we’ve seen it all. When someone brings in a soaked device, the reaction is almost always the same: a mix of panic and “I really hope this isn’t as bad as it looks.”

Here’s what I tell them: a wet phone isn’t automatically done for, but what you do in those first moments matters more than people realize. Some steps actually help. Others—like blasting it with heat or burying it in rice—tend to make things worse. No matter what type of liquid it fell into, there’s a right way to handle the situation and a whole lot of wrong ones. Here’s how to give your phone its best shot at wading through.


In this guide:

  • What really happens when water hits your phone
  • The first things to do when your phone gets wet
  • The bad water-damage advice that needs to go away
  • How long does it take for water to ruin a phone?
  • What we do in-store
  • Are water-resistant phones really waterproof?
  • How to prevent phone water damage
  • FAQ

What really happens when water hits your phone


When your phone gets wet, the problem isn’t just the water—it’s what happens next. Water conducts electricity, and when it reaches your phone’s powered-on circuits, it can short the board and start corrosion. That’s the part that kills your device, not the initial splash.

Freshwater is bad enough, but saltwater, pool water, and any liquid with minerals or chemicals (looking at you, coffee and soda) cause damage faster. They corrode connectors, dissolve adhesives, and creep into places you can’t reach.

So if your phone takes a dive, the goal isn’t to dry it—it’s to stop the damage before it spreads.

The first things to do when your phone gets wet


What you do in the first few minutes after your phone gets wet can make or break it:

  1. Turn it off immediately. Don’t see if it still works. Don’t plug it in. Just power down.
  2. Dry the outside with a towel. Get the visible moisture off—no shaking or heat.
  3. Set it upright, port facing down. Let gravity work for you.
  4. Bring it in. The sooner a pro opens it and clears the moisture, the better the outcome.

If you’re tempted to “just check” if it still turns on—don’t. That moment of curiosity might be what shorts the board.

The bad water-damage advice that needs to go away


The internet loves a home remedy, but most of them belong in the “please don’t” category. Here are the greatest myths about saving your phone from water:

  • Rice. Everyone’s favorite (bad) advice. Rice doesn’t absorb the water inside your phone—it just leaves dusty little reminders in your charging port.
  • Hair dryers and ovens. Please don’t roast your soggy phone. Heat doesn’t dry trapped moisture; it just cooks your battery and warps delicate parts.
  • Plugging it back in to ‘see if it works.’ Not a good idea. Electricity and water are a terrible combo—you’re just speeding up the short circuit.
  • Taking it apart yourself. We get it, you’re trying to help. But inside your phone are layers of paper-thin components. One slip, and you’ve turned a minor spill into a full replacement job.

We’ve seen every version of this play out. By the time it reaches us, the rice has settled, the connectors are scorched, and what could’ve been a quick cleanup is now a much bigger repair. Skip the internet fixes—your phone and your wallet will thank you.

How long does it take for water to ruin a phone?


Once water gets inside, the countdown starts. The longer it sits, the more corrosion spreads—and once that corrosion reaches the logic board, even ultrasonic cleaning can’t always save it.

If you power it off immediately and bring it in quickly, you’re giving it the best possible chance. We’ve revived phones that took dives into pools, bathtubs, even saltwater—but only when the owners acted fast.

Wait too long, and you’re looking at data loss, battery failure, or full motherboard damage.

What we do in-store


Here’s what happens when you bring a water-damaged phone to us for repair:

  1. We open it right away. Standing water and corrosion are removed before they spread.
  2. We use a dehydrator. It pulls out trapped moisture safely—no heat damage.
  3. We clean the internal components. Using isopropyl alcohol and precision tools, we clear corrosion and residue.
  4. We use ultrasonic cleaning for severe cases. Saltwater, chlorine, or sticky spills need deep cleaning to restore connections.

It’s not magic—it’s method. The sooner we start, the better your phone’s chances.

Find your local store

Are water-resistant phones really waterproof?


We get this question a lot. Manufacturers love to advertise IP68 ratings (also known as the rating scale that measures how truly immune your phone is to dust and water—at least on paper). But does that actually mean your phone is waterproof? Not exactly.

Here’s the deal: the IP68 rating most modern phones have today allows them to be submerged only a few feet deep, for a very short amount of time. That’s under lab conditions—clean, freshwater, no pressure, no movement, no wear on the phone. Anything deeper or longer than that, and your “water-resistant” phone can still end up with serious water damage.

So, yes, the rating means something, but it’s not a free pass for underwater photos or poolside TikToks. Real life isn’t a controlled test environment. If your phone’s ever been dropped, repaired, or just lived a normal life in your pocket, those seals are probably not what they used to be.

In short: water-resistant means protected for a moment, not invincible forever.

How to prevent phone water damage


A little prevention saves a lot of panic:

  • Use a waterproof pouch or case. Perfect for beach trips or poolside lounging.
    • 👉 Check out more accessories recommended and tested by local techs.
  • Skip the underwater selfies. Even “waterproof” phones have limits.
  • Keep it out of steamy bathrooms. Steam counts as moisture too.
  • Keep a towel nearby. It’s faster (and smarter) than rice.

If your phone ever takes another dip, remember: power it off, skip the DIY hacks, and bring it in right away.


FAQ


Does putting your phone in rice work?

Nope. Rice doesn’t absorb internal moisture—it just clogs your ports and slows down real repairs.

What’s the first thing I should do if my phone gets wet?

Turn it off, towel it off, and keep it upright with the port facing down. Don’t plug it in or check if it still works.

Can you fix a phone that’s been dropped in saltwater?

Sometimes, yes—but saltwater is brutal on electronics. The sooner we clean it professionally, the better your odds.

My phone says it’s water-resistant—why did it still get damaged?

Because “water-resistant” isn’t forever. Seals wear down with time, drops, and repairs. Bring it in for a diagnostic, and we’ll see what’s really going on.


Was this article helpful?

👍 Yes, thanksNot really

The Asurion® and uBreakiFix® trademarks and logos are the property of Asurion, LLC and uBreakiFix Co. respectively. All rights reserved. All other trademarks are the property of their respective owners. Asurion and uBreakiFix are not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

PhoneRepair Guides
  • SHARE THIS ARTICLE

Your tech. Fixed.

We’ll fix it right the first time. Plus, get same-day repairs, low price guarantee, and more at nearly 700 neighborhood uBreakiFix® by Asurion stores.

Book now

More fixes you’ll actually use:

Is your device data really gone? DIY recovery tools vs. what pros can do

Lost your files? Learn the truth about data recovery—what DIY tools can do, when to call the pros, and how to protect your data before it’s gone for good.

What really works to cool down an overheating laptop

Find out what actually helps cool an overheating laptop—and what makes it worse. Learn safe fixes and simple habits that keep your computer running smoothly.

Why the *!$% is my PS5 not working?

Find out why your PS5 isn’t working—from power issues to HDMI problems—and learn which fixes you can handle yourself and which need a pro.

uBreakiFix by Asurion
Repairs
iPhone repair
Samsung repair
Google repair
Cell phone repair
Tablet repair
Computer repair
Game console repair
All repairs
About uBreakiFix
Partnerships
Franchising
Brands
Newsroom
Support
FAQ
Track repair
Repair guides
Shop
Cases
Screen protectors
Power
Audio
iPhone accessories
Samsung accessories
Google accessories
All accessories
Refurbished phones
Trade-in
Contact Information
877.320.2237
Contact us

Repair Terms of Service
Website Terms of Use
Privacy Notice
Sitemap
©uBreakiFix 2026

The Asurion® and uBreakiFix® trademarks and logos are the property of Asurion, LLC and uBreakiFix Co. respectively. All rights reserved. All other trademarks are the property of their respective owners. Asurion and uBreakiFix are not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.