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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Customer Service Skillset
Professional and phone fixed correctly same day
Staff was friendly and very helpful.
Phone got fixed! However, Matthew was rude and awful. The team member who helped me a majority of the time (black hair, i think name started with a P) was thorough, nice, and overall above and beyond.
Not worth repairing, too expensive.
Great service and excellent staff
Staff was very understanding and helpful. Sheldon was superb. He addressed my concern quickly and provided tips to mitigate the issue in the future. He was honest and knowledgeable on the matter.
Awesome job ! Friendly service
Sheldon was very helpful and informative as well as professional.
Great service, excellent communication during the repair process.
Very happy with the end result
Excellent customer service and very knowledgeable staff! Thank you so much for repairing my phone!