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¿Cómo calificaría su experiencia con nosotros? *
Razón de la Calificación. *
¿Qué tan probable es que recomiendes a una amistad o familiar a una de nuestras tiendas? *
Se me comunicaron claramente las expectativas sobre mi dispositivo durante todo el proceso de reparación.
¿El personal fue amable y servicial durante el proceso de reparación?
Mi dispositivo funciona y se siente tan bien o mejor que lo esperado después de la reparación.
Tanto si tuviste una experiencia estelar como si crees que hay margen de mejora, por favor cuéntanoslo. Valoramos tu experiencia en uBreakiFix por encima de todo. ¡Queremos conocer tu opinión!
Customer Service Skillset
Professional and phone fixed correctly same day
Staff was friendly and very helpful.
Phone got fixed! However, Matthew was rude and awful. The team member who helped me a majority of the time (black hair, i think name started with a P) was thorough, nice, and overall above and beyond.
Not worth repairing, too expensive.
Great service and excellent staff
Staff was very understanding and helpful. Sheldon was superb. He addressed my concern quickly and provided tips to mitigate the issue in the future. He was honest and knowledgeable on the matter.
Awesome job ! Friendly service
Sheldon was very helpful and informative as well as professional.
Great service, excellent communication during the repair process.
Very happy with the end result
Excellent customer service and very knowledgeable staff! Thank you so much for repairing my phone!