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The staff was courteous. However, the process was a bit delayed because the staff did not realize my claim had already been approved by asurion.
Thank you for being patient with me calling you guys to check up on my phone. Everything looks great now :)
It was not made clear that in sending my phone in, it would not be sent back to me. The UBreakIFix stores are pretty far out from where I live and so getting my phone back was more of hassle than I was originally e...
Fixed on schedule and quickly handled
Phone was serviced quickly and successfully. However, from following the UPS tracking number on it's return, it sat in the store for 5 days before being shipped out to us.
Honesty. I needed a cleaning, not repair
Fast professional service
Staff was helpful and the problem was fixed, however the wait time on repair took longer than expected due to some delays on Google's end in issuing warranty confirmation. I was told it would be a 3-hr job but took...
Very quick and Good quality repair
Awesome service and very trustworthy
Excellent service all around
Friendly staff. Prompt service. Quickly diagnosed problem over the phone. Smarter than Google about their own device defects.