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Though first replacement screen did not work. A second screen was installed with no hassle upon return. Works great now.
Chris and the rest of the team were very courteous to us; as well as answering our questions and explaining the steps of the diagnostic and repair process. We had a small glitch with the replacement piece ordered, b...
They were very responsive to my request for estimate and later when I brought the phone in for repair they were quick, thorough and professional.
Device was fixed quickly and easily.
Helpful staff. No charge for the work when phone wouldn't turn back on.
James was phenomenal and clearly knowledgeable about the issue with my phone. You sure promote this guy. Fire the other guy at the cupertino location please, he just ruined my day.
Made good a customer Sat issue
The fix was done in the amount of time initially quoted. Chris also pointed out that my device is under warranty, thus, I was not charged out of pocket for my repair.
Phone fixed, they guy helping me was really nice and efficient.
Repair was quick and easy. Staff was very friendly. Only issue is they did not let me know when the work was completed, thought it was completed per the estimated time. Even the status website did not ever say the w...
Very professional, communicative, and empathetic.
BATTERY WORKS AS EXPECTED, SCREEN WAS UNDAMAGED AFTER REPAIR, HOWEVER THERE WERE SOME SMALL TOOL MARKS IN THE METAL CELL PHONE BODY AFTER REPAIR.