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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Excellent service and experience. The team accommodated my urgent fix, was very clear with the entire process and what I could have expected from the service, and delivered earlier than even indicated/promised. Woul...
Initial confusion in explanation of process and there was some delay but I was kept informed. Always courteous.
Excellent customer service - from my telephone call to completion of repairs. All my questions & concerns were clearly answered.
The staff was knowledgeable, polite and willing to provide any info/assistance i needed. The repair was a substantial cost, but the professionalism displayed put my mind at ease.
Good service even though my problem was a challenge.
Professional and courteous customer service. Knowledgeable customer representative. Prompt delivery.
Quick and quality service?
Service was great and they did what they said they would do within the time that they said they would do it! Plus I didn't have to pay until I was completely satisfied with my repair.
Excellent customer service, quick response time and professional repairs
My phone now looks like new and with the new battery, last the entire day+. I was considering buying a new phone (not the latest iPhone but a newer one to my 6S+) but no need now.
Always professional and fixes iPad promptly.
Amazing service starting with the front desk. In and out with minimal stress and within an hour.