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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Friendly, professional service. You went above and beyond to get the needed part from another store. The phone was ready when promised
Disappointed that I had to wait a week for battery to come in and then 2 more days for work to be completed. Not same day service. Employees were excellent, very courteous. DonnaO
Fast, friendly, great results.
They knew exactly what was wrong the minute I told him
Prompt service and very polite even though they couldn't repair my watch and needed to mail into the manufacturer. Thank you.
Timely, courteous, professional
Service was friendly and articulate, and quick, and economical! My phone works better than ever!
The repair was quick and perfectly done
Super nice, professional
I rated the staff at the repair store as a 5 but the phone asurion folks made a few assumptions for example that it was the battery and then also they made the appointment for 6:30 and my original form was 5:30 so...
Friendly knowledgeable staff.
Fast service with curtousy customer service