Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Friendly technicians who took great care of my phone. Great customer service and great work, my phone is good as new.
While coordinating an onsite exchange, I interacted with several team members. The UBreakIFix staff stepped up when Samsung was giving me the run around. They were friendly, helpful, and treated me like a human bein...
Fast service, good communication regrading status of repair, good advice. Now I all I need is the reimbursement that Ubreakifix said I would get from my insurance......
Phone was completely fixed in just 3 hours. The customer service was especially nice
the replacement for the battery was very quick and the battery functions better now
Quick, friendly service. Technician thoroughly and clearly explained the damage to my device and provided a detailed explanation of the required repair.
I had previously visited UBREAKIFIX for assistance with my phone and returned this time for follow-up assistance. The staff was gracious in acknowledging the lingering issues with my phone, quick to take action to s...
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
uBreakiFix Seattle is where the city goes for technology repairs. Our store is located in the heart of the Ave in the University District, conveniently in the middle of the shopping area. It’s only a few blocks from University of Washington’s campus and just a short drive from the University Village shopping mall.
At uBreakiFix, we offer our customers free diagnostics (including water damage diagnostics) to find out precisely what the problem is with their beloved device. Then, our technicians find out the best way to fix the device’s problem and use their expertise to make that fix happen. We try to always offer same-day repairs, though that’s not always possible. Yet, in many cases, we’re able to complete repairs in 30 minutes or less. Because we want to make sure that people truly know that we’re in their corner, we offer a 90-day nationwide warranty on any services we provide for them. On top of that, we’ll price match any offer they get for the same service.
Whether you need a fix for your iPhone (or some other cell phone brand), iPad (or some other tablet), XBOX (or some other type of gaming console), computer, or any other type of newer technological device, we’ll do all we can to spend our time making your device excellent again. And don’t worry if you love a particular brand, we’ll service a majority of available brands (though some of the most common are Apple, Sony, HTC, BlackBerry, LG, Samsung, Motorola, Microsoft, Google, etc.).
You can find us in downtown Seattle in the University District, right across from the Bank of America, just north of 47th and University Way, right over the bridge from downtown. Stop in. Call first. Whatever your preference, we look forward to helping you as soon as you need!
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!