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What Our Seattle Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

So glad T-Mobile referred me to Ubreakifix: what helpful, friendly folks! My OnePlus 7T was misbehaving, and these guys fixed a problem that had been bugging me for months in about 5 minutes. And I had been consider...

quick efficient turn around

Staff at the Federal Way store went above & beyond to find me a location that was certified to do warranty repair on my Samsung phone, and get me an appointment that same day.

Took longer than expected, which wasted a trip. Also, your site says you accept walk-ins several times on the store page, but when I came by to drop off my phone, I was told I have to have an appointment to drop it...

Excellent fix, quick service, friendly team.

S9+ screen replacement makes it feel like a new phone!

Hope I didn't have to make multiple phone calls to complete the repair. Everything could be done through the web interface.

Staff was knowledgeable and explained what they can and can't do to fix my phone (it was in blue screen, and constantly crashes). Was able to get it out of blue screen, but wasn't able to fix the crash issue but it...

Unfortunately my device is beyond repair. No fault of the technicians, but the camera just can't be fixed. Iniitally when I first called a guy said the phone would be ready that afternoon but it was actually 24 hou...

Service was quick, communication was clear, employees were nice, couldn't have asked for a better experience.

All around a nice, fast, well-executed fix on my son's phone.

They were able to repair my phone and get it to replaced the charging port. I took it to a shop locally and they "said" they replaced the charge port but it would not work. The cost to repair my phone was cheaper a...