uBreakiFix Rockford
Rockford, IL 61108
Map and Directions
Store Hours
Mon - Sat: 10:00AM - 7:00PMSun: 12:00PM - 5:00PM
Walk-ins are always welcome.
Services
What Our Rockford Customers Are Saying
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
NICK S. / Rockford
GENE L. / Rockford
LAURA H. / Rockford
LEO S. / Rockford
Excellent customer service and knowledge of the business.
WILLIE P. / Rockford
SARMAD A. / Rockford
great customer service, friendly staff
MAGILLA I. / Rockford
Just price, I know you guys price match and maybe I’m just cheap but that was the only thing kind of meh. The kid who fixed it was great, the phone is fixed, I’ll be back. 4/5
JORDAN F. / Rockford
I normally dont leave any reviews but this location was super friendly, super helpful, made sure my phone was working the way it should, and did it in a very timely matter!
KEESHA D. / Rockford
5 stars great service quick
REBECCA R. / Rockford
Very friendly, most helpful. I watched how the team interacted with the customers while was waiting my turn. Very consistent. Pleasant at every question. I recommend them... My lifesavers
TIMOTHY H. / Rockford
Benjamin was great to work with and was able to have my phone read in under 2 hours
CHRISTINA H. / Rockford
Friendly, fast and quality service
How we try to serve you
90-Day Warranty
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics. We will be happy to diagnose and replace any defective parts that were used during the original repair. Please keep in mind that the warranty does not cover physical damage (such as broken screen) or water damage done to the device after the initial repair.
Low Price Guarantee
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
Customer Support
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Low Price Guarantee
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
How to match a uBreakiFix Repair Price to another retailer's price:
- Just request the price match right at the register while checking in a device for repair.
- Please remember, once the work order is printed and signed the price is not subject to change.
The following are guidelines and limitations:
- Price matching is only available for repair services listed on uBreakiFix.com
- The price in question must be published (either print or online) by a local retailer with a brick and mortar store front within 10 miles of the uBreakiFix location
- If the device you are seeking to repair is a repair service that uBreakiFix provides as an authorized service provider for an original equipment manufacturer, the local competitor must also be an authorized service provider and use original equipment manufacturer parts to repair the device
- We reserve the right to verify the price of the identical, in-stock repair components at the retailer location (i.e., size, model, brand, color, spec).
- We do limit quantities to one-per-customer, per repair, per day
Lowest Price Guarantee does not apply to:
- Repair Prices from auctions or retailers requiring memberships
- Prices from mobile repair providers, or any repair provider without a brick and mortar store front
- Repair services that uBreakiFix provides as an authorized service provider for an original equipment manufacturer unless the local competitor is also an authorized service provider for the same original equipment manufacturer
- Repair prices that are dependent on add-ons, other items, fees, or charges
- Bundle offers, instant rebates, mail-in offers, or offers that include financing
- Prices that require minimum purchases amount or quantity
- Repair prices that other retailers have listed as clearance, close out, liquidation, special hour/flash/limited quantity offers
- Repair prices that utilize damaged or used components
- Misprinted or inaccurate prices
Location Information
Rockford, IL is a very dynamic and vibrant city with historical significance and lots to do. If you’re getting ready to spend the day exploring everything that our city has to offer, but a broken smartphone, tablet or computer threatens to spoil your plans, schedule an appointment with uBreakiFix. Our repairs are fast and performed by knowledgeable technicians that will get your device back to good-as-new faster and for less. Just because we’re fast doesn’t mean that we sacrifice quality. We only use the highest quality parts and we are constantly getting our hands on the newest devices so that there is no device too new for us to repair.
We Fix It All
Whether it is a broken screen, water damage issue, part replacement or any other service, the technicians at uBreakiFix Rockford will be happy to help. We are located in the Perryville Crossing shopping center on the south end next to T-Mobile. We are just a short walk away from the public transportation stop on Highgrove Place.
Quality Repairs
We invite our customers to take advantage of the practices that make uBreakiFix stand out from our competitors. Each device that comes through the door is given a courtesy diagnostic exam that will identify any problem that is causing the device to malfunction. From there, the technician can suggest a repair and lay out the cost and approximate time it will take. Most of our repairs can be completed in under an hour and customers are welcome to wait for their device or come back at their own convenience. All of our repairs also come with a standard 90-day warranty that covers the new repaired parts.
Lowest Price Guarantee
We understand that getting a repair on your favorite device is a big decision that should take some research. We make sure that we have the lowest price possible for our repairs with our low price guarantee. If you can find a lower advertised price for the same repair, we will happily match and beat that price. Come visit us at the Rockford uBreakiFix and never let a broken device ruin your day again.
Let us know how we're doing!
Whether you like to play games, take selfies, or just need to get work done, we fix and reunite you with your device. We put our customers first, always.
Learn more about uBreakiFixQuestions, Comments?
Let us know!
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!
Thank you.
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