Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The only reason I took points off is because you emailed me.
Liz was wonderful ... testing and suggesting where i might find a replacement ... then transferring data
Quick diagnosis, contact of issue and repair took less than a week !
I was obviously upset that a simple RAM upgrade took a week, but otherwise, everyone at the store was great and very professional. I am going to give you guys the benefit of the doubt that it was HP's fault and not...
Service was great, reasonably priced and very fast.
Quick service. They did not charge me for the repair; it was part of the free consult. Good on communicating what they will do and when.
I called and was given all necessary information over the phone. I arrived and was greeted, with great service. My ohone was tested, with technician, told me the problem, and told me to return in 2 hours. My phon...
I rolled into the store at about 6pm and Liz was able to fix a broken screen on my iPhone 8 in about 30 minutes. I was fully prepared to come back the next day but this was a welcome surprise. Liz explained all the...
Responsive, timely, and excellent work.
Great service in a timely fashion
Very helpful &’ got the job done quick.
The staff was very knowledgeable and friendly.
All parts and labor that we provide are covered by a 90-day warranty. If your repaired device seems to be having issues after a repair, please visit uBreakiFix right away for warranty diagnostics.
How do you know that you are always getting the best price for your repair services? Because uBreakiFix offers a Low Price Guarantee on all local competitors’ regular advertised pricing.
You, the Customer, are the most important aspect of our business at uBreakiFix. From our friendly, well-trained staff at each location to a dedicated Customer Consultant Team, rest assured your satisfaction is our number one priority.
Our low price guarantee ensures that we always offer the best price to our customers. Just bring in any local competitor’s published price for the same repair, and we will happily match and beat their price by $5.
The repair price must be a regularly published price. This offer does not apply to competitor's specials, coupons or other discounts.
Having trouble with your electronics? Don’t worry our Eastern Market store has you covered. Located near Capitol Hill on Pennsylvania Ave SE and 8th Street SE. We fix all types of electronics from cell phones to computers and laptops, tablets, and more.
We fix all cell phone brands and models, From Apple iPhone, Samsung Galaxy to HTC, Nokia and more. Cracked screen, LCD replacement, dead battery, the phone won’t charge? We fix it all, bring it in for a free diagnostic.
We also repair all computers from custom gaming PC’s to Brands like Apple MacBook, iMac, Dell, HP, Lenovo and more. Broken LCD? We can replace your Laptop LCD. From Virus repair, battery replacement, and even data recovery. We offer free computer diagnostics and a 90-day warranty on all service and parts.
Appointments are not required, Walk-ins are always welcomed, We offer a nationwide warranty on all of our services, and always Free diagnostics. We will fix it or it’s free.
I am one of the owners of two DC area locations (Cleveland Park and Eastern Market). I love solving problems and fixing devices for our customers. My favorite devices to work on are actually old school iPhones and Mac computers. I have a degree in communications from the University of North Florida and draw on my previous experience at Starbucks in order to provide industry-leading customer experience at my...
Our customer service staff loves helping people. If you're having trouble with something we'll do our best to help!