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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Friendly service, explained how not drain the battery and replaced the original battery.
Replaced my screen. Fast and friendly service. Kiana was incredibly understanding and helpful!
The worker was very helpful. Even though he was unable to fix my phone he helped facilitate its replacement by Asurion and Verizon.
the technician explained clearly the probability of not being repaired - had NO cost to me - it was beyond the work the Technician could do - I went to Apple store for the repair after that
They were polite, accommodating and had the repair completed as stated.
Helpful customer service, quick repair, overall 7.2/5 stars for their approach to a frustrating day
well, it took longer than they said but after an initial glitch everything was communicated very well and the repair was finished early!
The ladies who helped me were phenomenal.
The staff was very knowledgeable and helpful.
I didn't get a call on day that repair was finished..I called and was told it's done. This was second time going for same repair. The tech (Kara) was as courteous as you could expect.
Check in was a breeze, repair time was less than 2 hours. Found an issue with my screen and that was repaired immediately. Very happy with the service I received.