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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The staff was wonderful, helping me find a differnt location then my origional appointment when the origional store didn't have the part needed in stock. They called around and got back to me about where I should b...
Prompt, friendly service, compatible with my device insurance from Google. I requested a pick-up time compatible with my work schedule, and the staff made it happen! Even humored my self-deprecating jokes about my...
My iPhone battery was draining. I took the phone it. The nice lady said the battery health was fine and that most likely it was the many open applications and pages I had open which I was not aware. She showed my h...
The results were good but the scheduling site could have been more clear and information could be more clearly communicated.
Worked and was relatively easy to schedule
Staff was friendly, knowledgeable, and completed a high quality repair in the timely window originally quoted.
Efficient. Good communication. Replaced my screen protector without my asking.
You were able to take the phone the day after I contacted you, and repaired my screen in exactly the hour and a half you said it would take. No long delays without the phone!
They were able to resolve an issue with my IPad that the apple store was trying to charge me $259 for by claiming it was “broken”. The attendant was able to immediate remove the broken charger piece stuck in the i...
Fast service, get customers service
Helped me think through a potential repair and advised me not to get it based on the way the machine was acting
Laptop cleanup/tuneup delivered as promised. No complaints.