Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our DC Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 481 reviews

4.6

Star Rating

(405)

(28)

(13)

(22)

JUAN L. / DC

iMac Repair

verified purchase

12.22.2020

Fixing software problem on my iMac.

JUAN L. / DC

iMac Repair

verified purchase

12.19.2020

They are very professional and friendly, sharing with you all king of information.

DEBORAH K. / DC

iPhone 8 Plus Repair

verified purchase

12.13.2020

Job done, graciously and quickly

LARRY B. / DC

iPhone 4S Repair

verified purchase

12.13.2020

Excellent service, timely, and reasonable fee to fix a phone that we thought was gone.

AURA K. / DC

iPad Mini 2 Repair

verified purchase

12.06.2020

Excellent and accommodating service from everyone, especially Candice (sp?), and a flawless repair. Thank you!!!

ANNE H. / DC

iPhone 6s Repair

verified purchase

11.24.2020

I was delighted with the fast, efficient, effective service. Thanks so much!

RENEE P. / DC

Device Repair

verified purchase

11.23.2020

Jahi and entire staff was excellent and very knowledgeable! All expectations fully met. Very pleased with my overall experience at the store.

RITA K. / DC

iPhone 8 Plus Repair

verified purchase

11.15.2020

fixed the problem in a short timeframe

PENELOPE W. / DC

iPad 9.7 (6th Gen) Repair

verified purchase

11.15.2020

Efficient and effective

SHAWN S. / DC

Samsung Galaxy Z Flip Repair

verified purchase

11.12.2020

Representative upfront was very friendly and knowledgeable. Had a really great experience and my phone is back to 100%

CAROLINE H. / DC

iPhone 6s Repair

verified purchase

11.09.2020

Prices were reasonable, service good, and convenient location.

MAUREEN C. / DC

iPad Pro 9.7 Repair

verified purchase

11.07.2020

Why four instead of 5? Fix of one problem caused another but UBreak fixed second problem for no charge. Appreciative.