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How would you rate your experience with us? *
Reason for Rating *
How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Pleasant, knowledgeable, fast work
Ashlee & Sebastian provided superior customer service and were very helpful and courteous and professional. They are assets to your company
Took a little longer than what I was initially told but still got it back in a reasonable time, But best of all is phone looks new and now holds a charge like it was new, last all day without having to charge durin...
My iPad was under warranty for a battery. It was first diagnosed in October 2022. The iPad was not fixed. On January 17,2023 Ashlee N. honored my request for a refund. The matter has been resolved.
Trent did a FANTASTIC job with my iPad! The entire staff was great with communication and Trent was entirely honest and upfront about the problem and how it can be solved, plus what to expect from the repair. Will...
Staff was able to identify the problem and solved the problem with my phone quickly. Did not try to over sell me.
Helpful,absolutely without a doubt! Fast, friendly, courteous and professional.
Ashlee was a joy to work with and Sebastian helpful and patient even when I was frustrated with my phone manufacturer's lack of support. Even though it took longer than anticipated Sebastian clearly communicated th...
Good Service, Very Knowledgeable
Great service all around. Ashley and the team were attentive, friendly, speedy, and obviously they know what they're doing. Very happy.
Really great service, knowledge, and turn around time on getting my phone back to me! I will definitely be going to this store for all future help with all of phones!