Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Vernon Hills Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 326 reviews

4.6

Star Rating

(262)

(34)

(11)

(3)

(16)

BRYANT J. / Vernon Hills

Samsung Galaxy Note 20 Ultra 5G

verified purchase

12.13.2020

Made appointment online, store was expecting me and the phones replacement part was on hand. Repair was completed as expected and I was on my way. Good Job!

TRICIA P. / Vernon Hills

Google Pixel 3 Repair

verified purchase

12.09.2020

Friendly staff and phone was fixed quickly.

AVIE S. / Vernon Hills

Google Pixel 3 XL Repair

verified purchase

12.06.2020

TOUGH TO IMPROVE PERFECTION !

AL K. / Vernon Hills

PC Repair

verified purchase

12.06.2020

Noahwas great and quickly addressed the issue. Thank-you

SHARON S. / Vernon Hills

Samsung Galaxy S8 Repair

verified purchase

12.03.2020

My phone was fixed quickly (2-3 hrs) but they could not tell me what went wrong or how I can prevent it from happening again.

SHARON S. / Vernon Hills

Samsung Galaxy S8 Repair

verified purchase

11.19.2020

Excellent service; price too high. If my need hadn't been urgent, I would have shopped around.

PAVEL E. / Vernon Hills

Samsung Galaxy A50 Repair

verified purchase

11.09.2020

Great, very speedy fix. Guys ordered the new screen immediately and fixed the phone the same day the part came. Excellent experience

JOHN G. / Vernon Hills

iPhone 8 Repair

verified purchase

11.07.2020

Camera did not work. It was an easy fix! We are repeat customers

JANICE J. / Vernon Hills

iPhone 6s Plus Repair

verified purchase

11.04.2020

Friendly and efficient. Done on time and the phone looks great.

ATUL M. / Vernon Hills

Device Repair

verified purchase

10.30.2020

Honest task response no gimmicks

KARIN W. / Vernon Hills

iPhone 6 Repair

verified purchase

10.26.2020

A small eyelash- size hair is now on my screen under the screen cover which I can't get at to remove.

MARK O. / Vernon Hills

iPhone XR Repair

verified purchase

10.26.2020

quick, professional and friendly service