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Quick response to the problem
It was a Friday morning, we had a limited time to get the repair done, 3 days. The technician helped us to identify the part we should buy. We ordered it, got it in Sunday morning, and by the afternoon the cell was...
When others threw their hands up and/or wanted to perform evaluations, then said maybe. Samsung recommended. From the first time I talked to technician, he was confident he could fix.
Excellent customer service
Took care of everything but had to call to get any updates. They had my replacement phone and didn't notify me.
Done fast, well, and at reasonable price
The staff was very courteous and friendly.
Did the job quickly and efficiently. Knew what they were doing.
Friendly and fast.
Excellent service. My device is working properly again!!
They were able to help me transfer my claim to their location, which was very convenient for me.