Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our University Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 410 reviews

4.7

Star Rating

(361)

(13)

(2)

(12)

(22)

LAUREN H. / University

Nintendo Switch Repair

verified purchase

01.02.2021

Austin & Brian were so friendly & helpful. My problem was fixed immediately.

KELLY H. / University

iPhone XS Max Repair

verified purchase

12.20.2020

Efficiency and quick response

KELLY H. / University

iPhone XS Max Repair

verified purchase

12.20.2020

Efficiency and quick response

LANE P. / University

iPhone 8 Repair

verified purchase

12.18.2020

Caitlin- great customer service, reliable, helpful and kind.

ROBERT F. / University

iPhone 5S Repair

verified purchase

12.18.2020

Patrick did an excellent job in a short amount of time at a reasonable price.

PETER M. / University

iPad Air 2 Repair

verified purchase

12.13.2020

I was not notified when the repair was completed.

EARL B. / University

iPhone SE (2nd Gen) Repair

verified purchase

12.09.2020

Screen was cracked on my iPhone SE2 and they repaired it with a smile.

JOHN C. / University

iPhone 6s Plus Repair

verified purchase

12.04.2020

Fast service. Excellent job.

PETER M. / University

iPhone SE Repair

verified purchase

12.04.2020

Repair took 3 hours longer than estimated without an interim call.

ANN H. / University

Device Repair

verified purchase

11.06.2020

Smart, skilled , solved my problem, gave good advice

JOHAN C. / University

Device Repair

verified purchase

10.28.2020

I was helped by Austin here who fixed the cracked screen of my Samsung Galaxy S10+. He was very personable, helped me very quickly, had it done when he said it would be finished, and the repair was very reasonably...

JEF W. / University

iPhone 8 Repair

verified purchase

10.28.2020

I needed a new battery & in 45 minutes I had a new battery, for half of what I thought it might be.