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How would you rate your experience with us? *
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How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Rapid service and a fair price. Also, your associate is a great guy…solved my problem right away.
Great experience using the appointment system. Friendly and helpful staff.
Overall I was happy with the service. Eric did a great job at repairing my laptop at the price that was quoted to me. I removed one star only because I was promised my laptop would be fixed in a day but it took 2 bu...
Quick ! Help in an emergency
Eric is great and got to my phone on time! Thanks Eric! Great job!
I want to make sure that Asurion knows what an incredible employee Eric is. He exemplifies customer service and should teach a master class in it. He was very thorough in his explanations, gave appropriate expectati...
professional and efficient
Excellent service, Eric the manager is awesome!
Eric was awesome and very professional.
Fantastic serverice; done in 2ish hours on a day when not as many people were in the store and my phone is literally good as new. Store employees were helpful in answering questions, and they also cleaned my phone i...
Agent was personable, informative and delivered on his commitment. Didn’t hard sell asurionn policy!
Store had parts on hand for same day repair. Scheduling an appointment was very easy. The device was ready within just under an hour, much quicker than I expected. Very satisfied with the entire process!