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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Excellent service and repair.
Repair was fast and efficient, found out my device was defective through their help.
I really only have 2 complaints.
1) your corporate communication via email/text was unhelpful. In 10 days time between booking and the service (I was leaving town so I wasn't able to be back as soon as my parts...
Jonas! Pleasant on the phone. Knowledgeable. Saved us money by diagnosing prior to opening up the order. We were in and out in no time. Thank you!
If it's not broken don't fix it. You do great great work!
Great customer service and communication!
Fast, courteous, knowledgeable. It was a pleasure to work with Jonas.
Aaron at the Plano location was excellent. Great, speedy service and set reasonable expectations. I brought my phone in for screen repair and had it fixed same day. The screen replacement feels better than the OEM...
Worked on our two laptops, fixed all the problems. Aaron was the tech that did the work
He is extremely knowledgeable, very professional, very customer oriented. I highly recommend him to anyone that has tech...
Prompt and friendly service.
Fast, great work. Very clear on how the repair could go.
Found staff they helpful. Replaced my phone battery within 2 hrs!