Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Plainfield Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 588 reviews

4.5

Star Rating

(475)

(42)

(15)

(16)

(40)

EDRIAN P. / Plainfield

Samsung Galaxy Z Fold2 5G Repair

verified purchase

03.26.2021

Quick turn around time and top-notch customer service and professionalism.

ANTHONY F. / Plainfield

Samsung Galaxy Z Flip Repair

verified purchase

03.22.2021

did great work and friendly

DARRIANTE O. / Plainfield

iPhone 7 Repair

verified purchase

03.20.2021

Excellent customer service and repair speed.

JUVENAL M. / Plainfield

iPad 9.7 (6th Gen) Repair

verified purchase

03.08.2021

Staff and manager explained all the services and did a great Job....Thanks Ivan

STEVE C. / Plainfield

Samsung Galaxy Note 8 Phone Repair

verified purchase

03.04.2021

I was told it would take approximately 2 hours for the repair and if someone didn't call just come by and pick it up. I came by at 2.5 hours the phone wasn't ready therefore I had to come back. My recommendation...

KATHY C. / Plainfield

Device Repair

verified purchase

02.24.2021

I had taken my phone to three other places and they couldnt do anything. Took it here and they said no problem. They had it fixed in 2 hours.

KRISTIN T. / Plainfield

Device Repair

02.21.2021

Ivan and all the employees and managers there were so helpful ! They brought my phone back to life just long enough to get my data and pictures off!! My motherboard was dying and they fixed it for free! I still p...

JOYCE H. / Plainfield

Samsung Galaxy J7 Repair

verified purchase

02.21.2021

Friendly, fast and its fixed!!!

LINDA C. / Plainfield

iPhone 7 Repair

verified purchase

02.15.2021

Fast service and friendly staff

LINDA C. / Plainfield

iPhone 7 Repair

verified purchase

02.15.2021

Fast service and friendly staff

JESSI W. / Plainfield

Device Repair

02.11.2021

Fixed my sons iPad charging port thing in record time! So easy, so painless, highly recommend.

CARMEN N. / Plainfield

PlayStation 4 Repair

verified purchase

01.12.2021

Polite, prompt, and fixed a my damaged ps4 for only $30. My kiddos were so happy to have it running quickly!