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I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
Staff was great , phone was repaired properly and in a timely manner
Everything went smoothly and as planned and picked phone up sameday.
Great experience. We were worried the phone might not be fixable, but one of the techs discovered the cause of the problem, and the service by Wendall at the front desk was awesome. When we first came in, he was...
Customer service once parts were in stock. However, I was told I would get a phone call as soon as all the parts were in stock. Instead, I don't know when the battery finally came in because I had to call them and...
Very informative, my phone was fixed very fast and when picked up the clerk was very friendly, would definitely go back again if needed.
Well managed, expert service. This was my first time using Asurion/ubreakifix and I was impressed
Fixed my phone and went above and beyond
Trevor went above and beyond to fix my computer so I could have a computer when I went out of town on vacation. He came in Sunday and worked on the computer just for me. Talk about outstanding customer service --...
They took care of my issue quickly and fairly
the person who helped me was wonderful and helpful.
great job fixing it, enthusiastic customer service
Friendly and great customer service