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How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The gentleman technician was very informative, helpful and patient with me. I had never done this process before with any of my phones in the past, he was very kind.
Brian was very helpful and fixed my phone super fast
Top notch service! Carlos and Brian are the best. Took care of my IPad and XBox360.
Gerry was very friendly and answerd all my questions patiently. Would have given 5 if it didn't end up taking 3.5 hrs to repair by phone instead of lower estimate of 2 hrs shared.
ALL BECAUSE OF "JERRY" (THE US ARMY VET) -HE IS THE BEST & WHY I WILL ALWAYS COME THERE & WHY I WILL ALWAYS REFER PEOPLE THERE!
Excellent service. Great job!!!
They weren't able to fix my problem, but they explained that possibility beforehand. They were able to diagnose the issue and suggest solutions, so I am glad that I have a way forward.
responsive, timely, and excellent work
Was not expecting a couple of charges cleaning and protective screen cover. Other than service was excellent as was repair.
Carlos was very helpful!
Staff was very kind and My phone was fixed in 2 hours :-)
Excellent customer service.