Give Us Your Feedback

We value your input, let us know how we're doing.

Complete Feedback Form

First Name *

Last Name *

Email Address *

Phone Number

Enter the Date of your Visit

Enter the 7-digit Sale Number on Your Receipt

How would you rate your experience with uBreakiFix? *

Rating out of 5 1 Star (Poor) 2 Stars (Needs Improvement) 3 Stars (Average) 4 Stars (Good) 5 Stars (Excellent)

Reason for Rating *

How likely are you to refer a friend or family member to uBreakiFix? *

Rating out of 5 1 Star (Very Unlikely) 2 Stars (Unlikely) 3 Stars (Neutral) 4 Stars (Likely) 5 Stars (Very Likely)

I was clearly communicated expectations about my device throughout the repair process.

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

Was the staff courteous and helpful throughout my repair process?

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

My device functions and feels as good or better than expected after my repair

Rating out of 5 1 Star (Strongly Disagree) 2 Stars (Disagree) 3 Stars (Neutral) 4 Stars (Agree) 5 Stars (Strongly Agree)

I’m OK with sharing this feedback on the website. (Don't worry, we won't share any personal information other than your first name.)

What Our Orlando Customers Are Saying

Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!

Write a Review

out of 248 reviews

4.6

Star Rating

(216)

(10)

(2)

(4)

(16)

CAROLYN J. / Orlando

iPhone 6 Plus Repair

verified purchase

03.10.2021

All repairs were completed quickly and satisfactorily.

KELLY H. / Orlando

Google Pixel 3a Repair

verified purchase

03.08.2021

Upfront communication, quick service, and a complete repair! They really made me feel taken care of. Feels like I have a brand new phone.

MATTHEW H. / Orlando

Samsung Galaxy S10 Repair

verified purchase

03.02.2021

Moses was very helpful when I entered the store and Eric was able to get my repair done quickly.

SUSAN C. / Orlando

iPhone 6s Plus Repair

verified purchase

02.27.2021

they all went above and beyond to make me feel they are up and up!!! :) trustworthy professionals!!

WANDA S. / Orlando

iPad Mini (1st Generation) Repair

verified purchase

02.05.2021

THE DEVICE IS LIKE NEW. CUSTOMER SERVICE OUTSTANDING. GOOD PRICE FOR REPARE

IRIS M. / Orlando

iPhone 8 Repair

verified purchase

02.04.2021

Had to return for a second fix

ANIL D. / Orlando

Device Repair

01.28.2021

UBreakIFix is the best place i have been to...the staff were courteous and professional. They explained their repair process and informed me that there would be no charge if the phone was not fixed..This is the sec...

SAMUEL C. / Orlando

Samsung Galaxy Note 20 Ultra 5G

verified purchase

01.18.2021

You did an outstanding job of fixing my phone.

LUZ S. / Orlando

iPhone 6s Plus Repair

verified purchase

01.15.2021

Knowledgeable and professional staff

ZLATKA D. / Orlando

iPhone XR Repair

verified purchase

01.09.2021

Thanks for your assistance in these hard times for you as well!

ISRAEL H. / Orlando

Device Repair

12.29.2020

Great service and fast turnaround.

CHARLES F. / Orlando

iPhone X Repair

verified purchase

12.26.2020

Customer service. Diagnostic rigor.