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How would you rate your experience with us? *
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How likely are you to refer a friend or family member to one of our stores? *
I was clearly communicated expectations about my device throughout the repair process.
Was the staff courteous and helpful throughout my repair process?
My device functions and feels as good or better than expected after my repair
Whether you had a stellar experience or you think there’s room for improvement, please let us know. We value your experience at uBreakiFix above anything else. We want to hear from you!
The issue was clearly and confidently explained. I had to call back for further explanation and staff displayed patience
Good staff, work well done.
Employee when I dropped off the phone didn't seem so friendly - efficient but not friendly. The employee who helped me when I picked up the phone was much more friendly.
problem with getting replacement problem so my phone was out 10 days. not acceptable.
Very nice guy and prompt...
Professional, quick service
Everytime there, always customer focused and professional
I liked the way I was treated at your store.
Ready as promised and works great
Customer service was excellent.
They were unable to fix the camera but did out the notes in so that when I called Verizon they knew what happened without me having to explain
My phone was restored to its look when I first purchased it.